“Does the box need to be on a flat surface not carpet?”
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If you want a correct weight of your cat then yes it does. If you need to put it on carpet you can always put it on a mat or board.
Sorry, there was a problem. Please try again later.It works better on a hard surface, however there is an additional attachment you can purchase when putting on carpet.
Sorry, there was a problem. Please try again later.carpet is fine
Sorry, there was a problem. Please try again later.This is the information provided in the app!
Sorry, there was a problem. Please try again later.It is recommended but I didnt have that option in my home because the bathrooms are too small and I wasnt going to have it in my kitchen. I am planning to go to HomeDepot and buy a piece of board to set it on. Having it on a flat surface will help it to tell which cats use it and when. :)
Sorry, there was a problem. Please try again later.Hi there! Thank you for contacting Whisker with your question! We recommend placing Litter-Robot on hard, level flooring. If your Litter-Robot sits on carpet or has a rug or mat under it, the cat sensor can become less sensitive over time, potentially leading to issues with sensing when your kitty has entered or exited the unit. The Litter-Robot 4 Carpet Tray (sold separately) improves the accuracy of SmartScale® weight readings when Litter-Robot 4 sits on carpet or uneven surfaces. We hope this helps! Best, Whisker
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