Questions & Answers

Q: QuestionWhat type of ignition system does this range use, and how does it contribute to ease of use?

• A:Answer This range uses an electric ignition system. To activate it, simply push and turn the knob counter-clockwise to release the gas and generate a spark. This user-friendly design allows for easy and convenient burner ignition.

Q: QuestionWhat are the different burner power ratings, and how do they cater to various cooking needs?

• A:Answer The burner power ratings of the ZLINE Professional 4.6 Cu. Ft. Freestanding Dual Fuel Convection Range vary from 1,000 to 18,000 BTUs. The lower BTU burners are suitable for simmering and delicate cooking, while the higher BTU burners are ideal for boiling, searing, and stir-frying. This range of power ratings allows for precise temperature control and versatility in cooking different types of dishes.

Q: QuestionHow many burners does this range have, and what are their respective BTU ratings?

• A:Answer This range has six burners with the following BTU ratings: - Burner 1: 18,000 BTU - Burner 2: 13,000 BTU - Burner 3: 13,000 BTU - Burner 4: 8,500 BTU - Burner 5: 8,500 BTU - Burner 6: 4,200 BTU

Q: QuestionWhat is the significance of the three-layered insulated glass oven in terms of cooking efficiency?

• A:Answer The three-layered insulated glass oven in the Professional 4.6 Cu. Ft. Freestanding Dual Fuel Convection Range by ZLINE offers superior heat retention and consistent temperature, resulting in efficient cooking and perfectly cooked dishes every time. This feature minimizes heat loss and maintains optimal cooking conditions, ensuring even baking and roasting.

Q: QuestionHow does the electric convection oven ensure even heating for precise cooking?

• A:Answer The electric convection oven ensures even heating for precise cooking by circulating hot air throughout the oven with a single fan and heating element. This technology helps to eliminate hot and cold spots, resulting in consistent cooking and baking. The oven also features a three-layered insulated glass door that helps to retain heat and maintain a consistent temperature.

Q: QuestionWhat is the manufacturer's warranty coverage for both parts and labor?

• A:Answer The manufacturer's warranty coverage for both parts and labor is one year from the original purchase date. This warranty covers all parts and labor for necessary repairs if any part of the product proves to be defective in materials or workmanship.

Q: QuestionWhat safety features do the StayPut Italian hinges provide during baking?

• A:Answer The StayPut Italian hinges provide a secure and stable cooking environment by preventing the oven door from accidentally opening during baking. This safety feature helps to keep the heat inside the oven, ensuring consistent cooking and reducing the risk of burns or accidents in the kitchen. Additionally, the hinges are designed to withstand high temperatures and heavy usage, ensuring long-lasting durability and reliability.

Q: QuestionCan you explain the impact of the SmoothSlide ball-bearing oven racks on the user experience?

• A:Answer The SmoothSlide ball-bearing oven racks provide a smooth and effortless gliding experience when inserting or removing dishes from the oven. This user-friendly feature enhances the overall cooking experience by making it easier to access food and reducing the risk of spills or accidents. The ball-bearing mechanism ensures a smooth and quiet operation, adding to the convenience and safety of the user.

Q: QuestionWhat are the dimensions (height, width, and depth) of this range?

• A:Answer The dimensions of the Professional 4.6 Cu. Ft. Freestanding Dual Fuel Convection Range by ZLINE are as follows: 36 inches in height, 35.75 inches in width, and 27 2/5 inches in depth.

Q: QuestionHow does the dual fuel technology in this range combine the benefits of gas and electric cooking?

• A:Answer The dual fuel technology in this ZLINE range combines the benefits of gas and electric cooking by featuring a high- performance gas cooktop with an electric convection oven. This allows for precise temperature control and even heat distribution while cooking, providing both the power of gas and the versatility of electric cooking.

Q: QuestionDoes this range come with a propane conversion kit, and if so, which models are compatible?

• A:Answer Yes, this range comes with a propane conversion kit. The compatible model for the propane conversion kit is RA-HG- PK-36.

Q: QuestionIs the cooktop material durable and scratch-resistant?

• A:Answer Yes, the cooktop material is durable and scratch-resistant. The product description states that it offers a durable, scratch-resistant porcelain cooktop.

Q: QuestionDoes this range have a self-cleaning function, or does it require manual cleaning?

• A:Answer The Professional 4.6 Cu. Ft. Freestanding Dual Fuel Convection Range by ZLINE features a manual cleaning method, as specified in the product details. The manual provides instructions for cleaning the glass door, drip pan, and range top griddle, but does not mention a self-cleaning function.

Q: QuestionIs this range propane convertible?

Asked 5 years ago by Stephanie.

This question was asked about the related product: ZLINE - 36" Legacy Dual Fuel Range w/ 6 Burner Gas Cooktop and Electric Convection Oven (RA36) - Stainless Steel

• A:Answer The pressure regulator supplied with the appliance is a convertible type pressure regulator for use with Natural Gas at a nominal outlet pressure of 4 ̋ w.c. or LP gas at a nominal outlet pressure of 11” w.c. and it is pre-assembled from the factory to operate with one of these gas pressure as indicated in the labels affixed on the appliance, mine came setup for natural gas. To convert the regulator for use with other liquid propane LP gas: 1. Unscrew the upper cap of the regulator, reverse its direction, and screw it in firmly against the cap. 2. Screw the metal cap, by hand, in the original position on the regulator.

  Answered 5 years ago by dtmcnamaraVerified Purchase

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Q: QuestionThere was a question earlier about having a broiler, the answer was no. On the Zline website it states that all their ranges have broilers. Can you clarify? We are looking at the dual fuel 6 burner range in matte blue, 36 inch.

Asked 4 years ago by koda.

This question was asked about the related product: ZLINE - Professional 4.6 Cu. Ft. Freestanding Dual Fuel Convection Range - Blue Gloss

• A:Answer Hello, thank you for reaching out to us! We are so excited to hear that you are considering ZLINE for your appliances. Yes, all of our ranges have a broiler. Our sincerest apologies for the confusion here. Please do not hesitate to reach out to us for any further questions that you may have! Thank you!

  Answered 4 years ago by ZLine Customer Service

  
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Q: QuestionDoes the convection oven have a broiler? Jen G.

Asked 4 years ago by JenGofHam.

This question was asked about the related product: ZLINE - Professional 4.6 Cu. Ft. Freestanding Dual Fuel Convection Range - Gloss Red

• A:Answer Hello, Thank you for your inquiry. This range does not have a broiler. Thank you.

  Answered 4 years ago by ZLine Customer Service

  
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Q: QuestionDoes the grate come off for cleaning and is it one giant grate or in sections?

Asked 4 years ago by Vanessa.

This question was asked about the related product: ZLINE - 36" Legacy Dual Fuel Range w/ 6 Burner Gas Cooktop and Electric Convection Oven (RA36) - Stainless Steel

• A:Answer The grate is in three sections, the two outside ones are interchangeable and identical. The center grate fits only in the center. Easier to clean using a wire brush than with scouring pads (the ones like used for Bar-B-Q grills)

  Answered 4 years ago by edg0471Verified Purchase

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Q: QuestionDoes the gas have an automatic shut off for safety if the flame blows out or fails to ignite?

Asked 1 month ago by Anonymous.

This question was asked about the related product: ZLINE - 36" Legacy Dual Fuel Range w/ 6 Burner Gas Cooktop and Electric Convection Oven (RA36) - Stainless Steel

• A:Answer Hello, thank you for your question! Our Legacy series ranges do not include an auto-reignition feature. However, we do offer this feature on several other range lines, including our Paramount, Classic, and Select series. If you’re looking for a comparable 36" model with auto-reignition, the closest options would be SDR36, CDR36, and HDR36. Please don't hesitate to reach out if you have any other questions!

  Answered 1 month ago by ZLine Customer Service

  
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Q: QuestionDo ZLINE cooking ranges or cooktops have a downdraft option?

Asked 1 year ago by Su.

This question was asked about the related product: ZLINE - 36" Legacy Dual Fuel Range w/ 6 Burner Gas Cooktop and Electric Convection Oven (RA36) - Stainless Steel

• A:Answer Hello Su, thank you for reaching out to us. Some of our cooktops an ranges do have downdraft options depending on model. Please, do not hesitate to reach out if you have any further questions.

  Answered 1 year ago by ZLine Customer Service

  
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