Customer Ratings & Reviews

Geek Squad Protection is the Jedi Council of gadget protection plans. If you want your devices to live long and prosper in the digital galaxy, this is the plan you're looking for. Trust me, you'll feel like the chosen one every time your gadgets are under Geek Squad's watchful eye

This is soooo worth the money!!!!! Got it for my son’s Nintendo Switch, and thank God I did!!!!! A few months ago, one of the controllers broke (he dropped it sideways)!!!!! It had already frozen a couple of times (although it worked again once the battery ran out and we charged it again)!!!!! Went to Geek Squad, and that ordered him a brand new one!!!!! Got it in lies than 10 days!!!!! I would NEVER buy something so expensive without this protection!!!!!

When I bought my Switch, I knew I had to add the protection plan. Although I haven’t had to use this particular plan, as the Switch has worked well over the past two years, I have had to collect on protection plans for other purchases and was able to do so without any problems.

Great customer service! I enjoy shopping at this location.

[Employee of bestbuy] I love to add protection plans on my devices, Best Buy has an amazing program and helps me find the best way to save money later on

Guys dont take a chance and not buy the 2 year geek squad service pack. I made that fatal mistake awhile back with a computer monitor that i purchased elsewhere and had a lot of trouble to get a new monitor. I have learned my lesson you should learn from me and get the geek squad.

I rest easy with the purchase of a kids handheld. I haven't needed to use the service, but it's a huge relief to know that I have help if needed. I've utilized geek squad in the past, and will regularly utilize their service with Best Buy purchaces.

I always buy geek squad protection!!! My son is rough with electronics and it has saved me tons of money!!! Definitely worth the cost and better protection than any other company!

So far I have not needed to use this service. Hopefully I will not. But it's nice to know there is some type of protection for our device. This service was about the same price as the ZAGG screen protector alone and this service protected the whole device, not just the screen, so opted for this over the ZAGG.

Yo need to protect your system for accidents and for that you need to buy this

These guys are the best ,they give honest advice and recommendation.

I don't like buying warranties for electronics, but 2 years ago when I purchased Geek Squad for my Xbox 360. I was like most, I'll never use the warranty, it's a waste of money... not this time, 10 days before the warranty was up, my beloved Xbox 360 died... Thankfully I had the warranty.. I got a new Xbox360, same Gears of War model I had! so glad i purchased, Geek Squad.

I always add geek squad serivice to all my product they are super helpful and friend and time I’ve ever needed assistance

Geek squad is awesome and have saved a couple of my devices. I highly recommend getting this on ALL your buys but most specifically the expensive ones. Having the ability to get my devices fixed or replaced up to a year or two after buying is indispensable.

Switch 2 messed up and was able to get it replaced very quickly

I always buy insurance for expensive stuff at Best Buy because there isn't any trouble to exchange our defective merchandise in the event that I need to do so, I rather deal with the store that sold me the goods rather than a company that will try everything in their power to not honor the agreement.

I would always recommend getting the protection for any gaming system and not just the switch 2

Geek squad protection is great to have. Especially if something goes wrong

GOOD CUSTOMER SERVICE QUALITY I HIGHLY RECOMMEND TO ANYONE LOOKING FOR EXCELLENT CUSTOMER SERVICE

Best warranty experience I had with geeksquad. Best Buy has made a good investment with working with geeksquad