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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11939 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 529 Showing 10,561-10,580 of 11,939 reviews
  • Rated 4 out of 5 stars

    Greek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 year protection is great to have I like it thumbs up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Necessary for any technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for any technology purchase. Don’t just rely on manufacturer warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great..love it its awesome.its amazing love it great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far when I called for assistance, they’ve been helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not needed yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet, so.....we’ll see if I do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to know that there is help when it’s needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy geek squad protection to protect my valuables

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good program for peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying this product/service but does give you the peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This gives me piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know, if there is a problem, I can go to Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for beginners and for someone who does have great computer skills.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad Protection. Brings peace of mind to the product I bought.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents received our laptop in Aug. 2020 and we did not get back until Oct. 2020. Way too long to be without an essential product. When we received the device back it still was not operating appropriately and they were unable to further assist. Intermittent black screen, slow processing, and freezing. Product protected by Verizon Digital Secure. Haven't used it for months. I feel like I paid for the subscription and waited 3 months for nothing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing to have for my computer. It's like an extra security blanket

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent really needed to use it. Not sure it's worth gett uh ng to be honest

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the service received

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was courteous and worked hard to service my device

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's got my back if stuff goes wrong, so I guess that's good. Heard plenty of things about geek squad, but they're pretty reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have for those unexpected accidents.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection doesn't cover lost or stolen items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the protection covered lost or stolen items

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best protection program for laptops that I have seen so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Accidental insurance is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but worth the price especially when you need it

    I would recommend this to a friend