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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11939 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 531 Showing 10,601-10,620 of 11,939 reviews
  • Rated 4 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You Have to purchase protection. Better To Be Safe Than sorry. Do The Math

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad to know they're there for me if i need them. Good group of people.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey, but I hope I never have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet and I hope I never have to. #securityblanket

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the saying goes! Better safe than sorry!! It’s better to be prepared!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    with open box purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't used this policy yet, but will review after

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Proved valuable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took a little while to get a status on the item, but worked out in the end.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the warranty. You never know what's going to happen!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    1 bad agent ruins the whole thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I attempted to chat with an agent about if my charger for my new laptop (less than 30 days old) was covered and got very snide responses to every question. I was first told it wasn't covered, then repeatedly told to contact the manufacturer, and given incorrect information on best buys return policy. Would be happy to provide screen shots of the conversation .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protection is always a good way to have peace of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeked up!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the type of protection!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protecting labtop uncase it breaks good for it. Heavy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me a lot with fixing the laptop and replacing it with one that works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Awesome. Keep it up Geek squad......

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good if you drop it, battery or cord stops wkg or just need pc help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for accidental breaks or tech malfunctions. Plus you can renew it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fingers crossed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use this but on the off chance I do, it'll be covered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plans always come in handy!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans on everything I buy!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped with my laptop and did a good job too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped with my laptop and did a good job too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have if you want great warranty - GS are EZ to deal with

    I would recommend this to a friend