Customer Ratings & Reviews

Needed it for school and it pretty much worked only for that.

Geek Squad Protection -1-Year Accidental Geek Squad Protection

Usually do not buy the warranty, but figured I should onbthis one as I bought a high end tv. Hopefully I will never need it, but good peace of mind. Pricey items should come with a longer manufacturer warranty.

I made the mistake of spilling hot chocolate in my laptop while working. When I went to Best Buy in a complete panic, I was greeted with a ticked off tech, as if I should have had an appointment for an accident. This isn't like it was a toy, but a machine I use to work!!! Then, the manager was a complete jerk and told me I needed to have it professionally cleaned because it was a biohazard. This was after 45 minutes of them just trying to get me out of the shop to not have to deal with me. The manager tried to further intimidate us by speaking with the LP person at the entrance, as if we were some kind of threat?! I hope Best Buy goes out of business because this kind of service is unacceptable. Oh, and let's not forget the manager also told us he could do anything he wanted outside of the stated warranty because he's the manager. Forget contract law....he is the be all and end all. I suggest you buy you electronics from any other firm that cares about their customers and their needed work devices, as well as the associated protection contracts.

It is good to have extra protection on your electric devices.

I am really enjoying my laptop as a first time business owner.

It's a must have as you never know when it will come in handy.

The program it self seems good but I have not yet used it

Not enough space or speed good computer for a kid I should have bought a different one for my needs

Haven't had to use it yet, but they've been great in the past.

IT IS A GREAT LAPTOP 360 HP .IWILL RECOMMEND THIS TO EVERYONE

Knoxville geek squad were rude when it came to exchanging a laptop that wasn't functioning properly

Hard to understand what is covered in my protection plan and hard to be able to get my product to store as I have no transportation

Great for peace of mind. They help you with anything!

With a newer model of laptop, protection is required.

Glad we bought the Greek squad it's good peace of mind.

I haven't used it because i haven't had an accident yet.

Excellent way to protect your device for a good price

Worth purchasing, even if it was just for peace of mind.

Get the extra protection. It is worth every penny.