Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11941 reviews
(11,941 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 1 out of 5 stars
No!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We ended up canceling it.. it’s just waste of money..anyway your Devices will start acting up when after the protection ends
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not cover anything they charge for taking viruses. Don't get it.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could never install the famous anti virus that brings no instructions on how to do it
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible company
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Company is terrible I should never have paid for the service this should come included with any purchases over $1,000
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I probably wasted my money on this since my Mom doesn't use the computer enough to need it.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Way to PRICEY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it at all, way to expensive……if you are too irresponsible to handle the laptop, do not get it
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Cancelled by BestBuy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BB cancelled this on the 2nd new cmputer that i purchased it on. Kinda upset about it.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible to have that much extras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Told me my all in one would do the things I needed and it wouldnt
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Wasted money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a computer ... $944 that was a lemon from The get go... I called and nothing was resolved the computer was returned
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If it breaks I'm covered, but seems pricey if it doesn't break
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect unless you plan to return it within a certain time because protection plans are nonrefundable
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The warranty is to expensive it should be cheaper Best Buy has the geek squad
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
A waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just not worth the money. Like customers should be able to submit a claim online
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not know I payed for this service. Upsetting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t realize I was charged for it. And I didn’t need it.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Hoping to get help one day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not helpful not helpful. Not helpful. Not helpful. Waiting for help. Hoping for help. Will try again.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
I'm professional lost my support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not purchase this product again ever pulling my support from Best Buy
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Wasted money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They start this in tandem with the manufacturers warranty. Complete ripoff don't buy
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Irrelevant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Irrelevant and total waste of money. Wish i didn't waste money on it
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
No thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No point in getting they do not cover everything they state they do.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its like a warranty, longer you extend it the longer you on the hook
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friend