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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11941 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 575 Showing 11,481-11,500 of 11,941 reviews
  • Rated 5 out of 5 stars

    Lenova Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase a laptop as a gift for my husband glad to know there is a warranty. I also added another year at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually buy my laptops open box. I have only had problems with one of the three open box Lenovo Yogas that I bought. I took it to Best Buy and the Geek Squad had it back up and going in no time. 3 or 4 days. Good experience from drop off to pick up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad coverage is good the only downside is your are not near a Best Buy like I am you would have to travel 4+ for a return

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to work with

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help setting up my new machine and with the geek squad i was able to work through my issue very easily. they were very nice to deal with and it was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage- as described

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this but the coverage is what I expected to get. Price is in line with expectation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It for Peace of Mind

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to get Geek Squad Protection with my laptop, and honestly it gave me a lot of peace of mind. With a gaming laptop like the HP OMEN, repairs can get expensive fast, so having coverage just makes sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Accidental Geek Squad Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan provides great peace of mind. Accidental damage coverage makes it worth the cost, especially for expensive electronics. Geek Squad support is easy to access, responsive, and reliable. A smart investment to protect devices long-term and avoid unexpected repair expenses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they couldn't fix my computer they gave me a gift card for the amount I paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend to anyone who purchasing an expensive item to always get the protection plan on your item. It have saved me a lot of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has made my purchases stress free. They are there when you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop protection plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was an open box purchase serviced by geek squad. Very happy with performance and purchased 1 year protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - I won't do without the service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend a Geek Squad protection plan. The Geek Squad's service is excellent. Just give them a call. They answer quickly, and they service my product in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great safety net if anything goes wrong. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind knowing my laptop is covered if it should meet some unforeseen accident is priceless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable Staff

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for one product and they showed me how to get all my products covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security orotection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to have, gives me a sense of security especially when the younger ones are using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Delivery was quick. Computer looks brand new. Easy setup. Have used for personal and work purposes with no issues. Exactly as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust Geek Squad. They're professional and get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say other than geek squad accidental protection is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me with my computer when the touch screen went out and it was covered by the warranty.

    I would recommend this to a friend