Customer Ratings & Reviews

I bought for one product and they showed me how to get all my products covered!

They helped me with my computer when the touch screen went out and it was covered by the warranty.

I'll be traveling with this laptop so the peace of mind is nice. There has been no need to use the warranty yet, if that happens I'll update the review.

I love the laptop. It pays everything super fast and loads quick. The power supply is pretty big. It makes noise but what laptop that has power doesn't make that kind of noise expects to have the fans blown pretty quick if you have a high-end laptop.. a lot of people complain about the sound but if that bothers him, they should just get a desktop. This is for the people who love portability.

Love these guys. They are so helpful and friendly. I always have the utmost confidence in their knowledge

I trust Geek Squad. They're professional and get the job done.

What can you say other than geek squad accidental protection is great

I have not had to use it after owning my computer for over a year. It is a good deal should something happen

Very useful and gives a safety net in case anything happens to my device.

This service is only available in store so be prepared to bring your device into BestBuy and then wait for an available technician. I gave up on waiting after over 30 minutes and flagged a regular employee for help. I ended up returning the device I initially purchased in favor of a different device that better suited my needs. The Best Buy salesperson was quite helpful and knowledgeable whereas I don’t know how Geek Squad service may rate because I waited half an hour and then gave up on using their service.

Love that these are always offered especially since I have kids because you never know what could happen

It’s alright the employ’s aren’t to difficult about it when you got to try and report a problem with your product

Stuff does happen...this is insurance for the poor quality products available these days

Never had any issue they fixed and replace tv and laptops. Nice to have instead of mailing it like other places have u do.

Very good laptop for daily use. Fast performance, bright display and smooth multitasking. Battery life is decent and build quality feels solid. Happy with the purchase!

Geek squad are a great team. Very knowledgeable and help me fix my laptop.

Great coverage and customer service is very careful.

Whenever I get electronics, I always come to best buy because I know I can count on geek squad to get the job done

He performs well and the results are good Fulfills With what was agreed

Always purchase. Learned the hard way. Protecting one's device is liken to self care. You wont have the headache later.