Customer Ratings & Reviews

Good to always have when you purchase a laptop or phone

We got this for my new laptop. I can breathe easier knowing that my laptop is covered and if I have questions or a problem, help is not far away.

Get this protection plan! It is worth its weight in gold!!

Nice having piece of mind that it will be fixed if something happens.

Great service, my laptop starting having problems and they were quick to provide solutions.

Love the adh protection offered especially on laptops.

Great service definitely recommend getting protection

This a really good anti virus software. But honestly it took longer to install it.

Its quick and easy to use just sign in with your email and you are good to go.

This isn't a fair question. The Chromebook was purchased a month ago and haven't needed to use the warranty. I hope we won't have to.

Good for personal on hand device help. Can call or chat by debice.

I have great expectations for this warranty package deal, I hope it helps with issues that may arise with this product

Great color shade choices. Great Basic working Laptop!

This gaming laptop is a beast! I’ve been running Baldurs Gate on it for around 40 hours so far and this far supersedes the performance of my PS5. The 12th Gen i7 and 4060 rtx card blows my mind! I would highly recommend this laptop if you’re on a budget. Get it while’s it’s still 749.99 or you’re gonna be missing out for sure. I’m glad I got mine while it was on sale. Gaming laptop under $1000 with better performance than ps5 = win I also like that the keyboard is rgb backlit as well. I hope with further exploration I find that the keyboard is addressable rgb. Only small complaint is the speakers aren’t the greatest quality would recommend grabbing a gaming headset and an Xbox controller for maximum gaming experience

It's there if needed. Didn't have to use it , but the geek squad is there

I wouldn’t recommend this protection plan based on my experience. I purchased it expecting peace of mind, but when I actually needed to use it, I was told my items weren’t covered or that the repair wasn’t worth it. I had both a TV with a cracked screen and a laptop with accidental damage, and in both cases I was basically advised to replace the items instead of having them fixed. That defeats the purpose of paying extra for protection. It may work in some situations, but for accidental damage claims, it didn’t deliver for me. I’d suggest carefully reviewing what’s actually covered before purchasing.

Great service, friendly employees as well as knowledgeable.

Even though I did not use the protection. Still was happy to know I had it

I just want to say that I absolutely love this laptop. I was skeptical at first, because I’ve never heard of the brand. I decided to buy it after spending hours on researching & reading review’s of multiple laptop models. I’m glad I took a chance on this one. It has so many extra great features. I feel I got a wonderful deal for all that it offers. It runs fast, it’s a decent size, nice & sturdy. The gray looks kind of dull in the pics, but in person, it’s actually nice. Back lit keyboard, and beautiful, clear display. So far a great buy. I recommend.

Excellent tablet/laptop for my 1 year old. I bought it for him when it first came out a few years ago and i just bought the same model again as the hinges keep breaking which is the only problem I had so far. I had geeksquad repair 3 times which maxed out my warranty so i’m buying a new one again and restarting my warranty. Again, its excellent for kids.