Customer Ratings & Reviews

This laptop has great potential and it runs great with games. However there is a couple things that made me dock 2 stars. For starter the fans are extremely loud the minute you start up video games, and you might say well that’s what they do to keep the cpu and gpu down, which leads to my second reason for taking down a star the cpu and gpu get hotter then what’s normal for laptop heat. The cpu and gpu got up to 150f that is ricioulous especially for what you pay for this laptop. On top of that the laptop can get slow sometimes, which is a good reason to upgrade ram when you get it. Other then that it’s a decent laptop and the games run very smooth with great graphic speeds.

I believe i made the right decision in getting this laptop after reading a few reviews from several websites. Good laptop in terms of design, look, speed and interface. I was quite nervous when choosing between different brands, and the models. But I always trusted Dell and its gaming series laptops. Not accidental hangups

Excellent value! I was able to snag this laptop on sale for 1100. It plays all games including Jedi Survivor flawlessly. Nice build quality as well.

Geek Squad is amazing, no matter the question they are always there with the answers

Friendly and quick service. Associate handled my package with care

Big help.......,..... ............................

Oh Wow is what I have to say about this HP Chromebook!! I purchased it at Best Buy and one of the best decisions I have made in a long time. Fast, Secure .A lot of storage space. East to use a one of the best features is the touchscreen!!! Powers up a loads in seconds. I would recommend this to anyone!

This laptop is a great bang for your buck. Unfortunatly, the product overview says RTV 2070 vic 2010 Max Q. The display is incredible. Only downside is the keys of keyboard are soft (not much give) and the boarder around outside of laptop is slightly raised so I can anticipate some chipping in the future.

geek squad helped setup laptop and showef me how to setup folders

Reliable, consistent; the laptops I've gotten have had several failures but they made the experience pleasant and worthwhile

Awesome opportunity to get a great service to cover you device from any damages.

Don't get it. Most laptop's break right after the manufactre warranty and unless you are very prone to dropping it. It cost $85 just for the team to tell me the screen was broken, something I already knew, and then proceed to tell me that since it had been 1-year and 5 months that I would have to spend $1000, 2/3 the price of the laptop, to get it fixed. A complete waste of $230.

Great service!!!!!! They helped me out so much when I came by.

Purchase at your own discretion The best way I can describe Geek Squad is non specialized. It's like bringing your car to a place like firestone for service instead of the dealership. Can they work on your device, sure. But will they be able to repair it effectively, that's up for debate. Small repairs here and there shouldn't be an issue, but any specific specialized repairs are better off sent to the manufacturer. Keep in mind that Geek Squad works on everything and anything electronic. Laptops, tablets, phones, PCs, TVs, what-have-you. So they won't know your product as well as the manufacturer does.

It's All Good, Took My Laptop To The Repair. And Waited 2 Weeks, And They Did Perfect, Good Job Of Them!

I am delighted with each interaction with the geek squad. I have been using this service for over seven years, and it is worth the money.

Excellent program. Return policy on defective items or broken ones...no questions asked policy. Returns are easy and if item out of stock,refund is done and aloud to purchase another item at price or above and aloud to pay difference of new item.

dm bestbuy to choose a specific country or city via additional parameters in the username.

Nothing happen but it always good to have a protection plan

Policy as described, didnt need it but it was good assurance