Customer Ratings & Reviews

Each time I buy an item that is a bit more of financial investment, I go with this geek square plan. Even if you don't need it, its worth the investment just in case you do. Before the two years of coverage run up, I'll take my item in and have anything fixed that I can.

Geek squad always helped with fixing or product replacements.

the two-year plan was something we must do we have to do we would not buy any product from Best buy without getting a plan my wife's loves it we love the price of them my teenager he loves the products we would recommend it to anyone who would ask us about it thanks Best buy

[Employee of bestbuy] Geek Squad is the only Squad for me. Other squad's just.. aren't geeky enough.

Fortunately never required to fix anything, but used once for my Laptop and they really understood the issue and checked everything per my satisfaction. Buying product with Geek Squad means purchase and relax

Good thing that I've also purchased with the 2-Year Geek Squad Product Replacement, thanks to the Best Buy store location in Lakewood, California.

I always buy the protection plans. Best Buy makes it easy by either swapping the device out in store or sending it to their service center. On large items (appliances and TVs) they will often come to your home and either fix or replace the item.

If you have a high dollar purchase from Best Buy , the Geek Squad's protection plan is for you : ) ; in the long run , it will save you a lot of money and frustration ; always get the longest plan you can afford for your high dollar purchases

This replacement warranty is very inexpensive and covers my earpiece headphones for 2 years. It is a no hassle complete replacement which covers any defects in the original product that should come up. Definitely worth the modest price it cost.

We always purchase the 2-year Geek Squad Product Replacement from Best Buy. Geek Squad is so very knowledgeable and helpful when and if we need to see them.

Thought it would be a big mistake to have purchased, but have used it twice with no regrets and happy that I purchased and had it when I needed it! They installed and fixed what I needed done with professionalism and Safety! Thanks Geeks your the Best!

I purchased this warranty for peace of mind. Many products just are NOT made to last, so adding this protection just makes sense.

I purchased this to extend the replacement warranty on my fire tv stick, after I had my old fire tv stick went out and it was past its warranty period that comes with it. I am glad that I had purchase the additional coverage, Best Buy replaced with a new one without any problems or issues.

Great offer for repairs, always nice to have if needed.

Usually I shy away from protection plans but for what Best Buy charged for this and the one on my iHome speaker hoe could I not buy it. It's simple. You buy the plan, object breaks, they replace it; object outlives the plan, you're still ahead because of the peace of mind during the warranty years.

Why take a chance on anything electronic? Geek Squad protection is GREAT coverage of any factory/robotic/employee SLIP-UP GOOF! Geek Squad covers as much or as little as you want. The price is well worth the comfort knowing any "wrong" happening would be covered during the term of the protection plan!

I purchased this warranty because I keep the base in my home office and the other in the basement and have had problems in the past with the second phone in another area in the house lasting as good as the answering machine does.

Geek Squad is the best. No hassle warranty. I like the convenience of making an appointment instead of trying to be the first one in line.

You need geek squad product protection! electronics don't last long as something happens to them all the time. But if you get the 2 year geek squad product replacement, they will fix it or replace you product free of the same value if you get their plan.

This is nice to have for any new product purchased. With the Geek Squad protection, anytime there's a problem with the item purchased, Geek Squad will repair it free of charge. If the item can't be repaired, the product will be replaced free to charge.