Customer Ratings & Reviews

I can confidently take my stuff anywhere and not have to worry about whether or not it's going to get damaged and me being out a bunch of money

When I bought my phone I had it for less than 12 hours when I dropped it and broke the screen. Without the accidental protection repairing the screen was more than buying a new phone so now I always buy the accidental protection I learned my lesson.

I fully expected it to be a huge pain based off other reviews. But my experience has been nothing but pleasant. I brought my device in, the determined it was a manufacturer issue, did a swap out, and we've been happy with it since. Such a simple process, and customer service was excellent.

The process to enable this service was easy and worth the investment knowing I have peace of mind.

I love how professional and sweet Geek Squad is. I’ve been using them off and on for many years with them covering laptops, sound systems, and gaming consoles. I don’t always get their insurance, but I do use it with high ticket items and gifts for others.

Always but Geek Squad perfection. I had a TV that always broke under geek squad. They fixed it for free various times and eventually let me replace it with a new TV. Since then everything I buy I get the longest warranty available.

Always get the extended warranty on expensive purchases!

Purchased with galaxy watch for extra insurance. Seems like a good price vs. buying another watch.

I have only had to use them a few times, but they have come through for me every time. Very knowledgeable, helpful, and friendly. I buy all my electronic devices from Best Buy because I know I'll be taken care of.

I’ve had to use this service before and they are very helpful and reliable. I never buy anything without adding this service!!

The 2-Year Geek Squad Protection Plan offers valuable peace of mind for Fitbit Charge 6 users. It covers issues such as accidental damage, battery failure, and mechanical defects beyond the manufacturer’s warranty. While the Fitbit Charge 6 is well-built, wearable tech is exposed to daily wear and tear, making extended protection a smart investment. The support process through Geek Squad is generally smooth, with quick turnaround times and knowledgeable staff. For those looking to protect their fitness tracker over the long term, this plan adds a layer of security that justifies the additional cost.

it is worth having back up in case something should happen to your devices.

Buy in confidence and purchase the warranty to protect your investment. Small price to pay for a peace of mind knowing your purchase is protected for 2 years!

The geek squad are a big help. They walked me through setting up my computer and television!

I bought the Samsung watch as a gift. I also purchased the protection plan. This will be a Christmas gift so it hasn’t been opened at this time. Hopefully all will be well with the watch.

Great option to protect your equipment, covers you including broken screen and back of the watch

Great protection plan! Gives peace of mind for accidental damage. Easy purchase process and good support from Geek Squad. Worth it for expensive electronics.

[Employee of bestbuy] Great protection against all my products 10 out of 10 recommend

I always buy Greek squad protection whenever I buy something from Best Buy. There program is very good and the support staff are very helpful.

I am impressed with the protection of my product. It helps.