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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 805 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 805 reviews
  • Rated 5 out of 5 stars

    BestBuy's best gimbal! The DJI Osmo Mobile 7P

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After months and months of online and YouTube reviews, I decided on the DJI 7P gimbal. As an aspiring videographer and daydreamer, I wanted to take my captures to the next level. The feature set of the 7P rivals and actually exceeds other gimbals on the market at the time of this writing with the only shortcoming being the inability to take an arc shot, 360-degree tracking shot, or orbital shot. The 7P stops short of a full circle. But the spinshot is rare and should not be used nilly willy. Other than that, it should be more than enough gimbal as I grow from less than 1 minute videos to a 15-30 minute production. If one is thinking about the purchase, go for the 7P with the tracking module. It opens up a world of opportunities with its tracking mode, built-in light, and ability to link wirelessly to the DJI mic (and maybe mic2 with a firmware update?) If you've used a gimbal before, then it will be a snap to get up and running. And if you're new to gimbals, learning curve is soft and won't take but 30 minutes to get acquainted. The DJI ecosystem is advanced behind the screws but very user friendly to allow creators to start producing very very quickly. Have fun creating!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent just excellent. I love it and highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has never failed me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always go with geek squad. The added assurance they provide alone is worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to buy the two year because it seems like it’s the only one that is available for most products. Headsets controllers, some speakers, AirPods just to name a few. Very easy to deal with if something goes wrong, just go to Best Buy and they’ll give you a replacement right then and there unless the item is really big like a fridge than you’ll probably have a technician see what’s the problem. Those situation can be a little bit more complicated. Recently they mounted my tv and I would say they did a pretty good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Debated bringing it in - after being reassured I’d have a large time window to, I decided not to. Still, the peace of mind knowing my tv would be covered and then some is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 -Year warranty comes in handy. Advise everyone to get it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's orignal headset broke and because of the Geek Squad protection service I purchased they replaced them with no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great unsurance for major purchases. It provides a peace of mind knowing the purchase can be repaired or replaced should a catastophic event occur.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Usage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never actually used the plan yet so I can’t say if I like it yet

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Tech Support Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an excellent experience with Geek Squad! The technicians were professional, knowledgeable, and efficient. They took the time to explain the issue clearly and provided a solution quickly. I appreciated their friendly and patient approach, and my device was fixed without any hassle. Their service gave me peace of mind, and I would definitely use Geek Squad again for any tech support needs. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our daughter has a tablet and we always get the warranty. They do a great job of replacing it when it gets cracked. No issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind for My Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it. Accidental damage is covered, and it makes me feel secure knowing if something happens, I can get a quick replacement. Easy to add and gives extra confidence in my buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have peace of mind. Good price for item if any issues for replacement.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Extremely beneficial!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely useful and eases your mind. I have gotten geeksquad protection on almost all of my devices and they usually make it easy to replace. Although it is a bit unfortunate that sometimes these devices require us to have them be shipped out, it still adds a sense of relief that my device will be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so helpful to have, I try to purchase this with every item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a peace of mind knowing ya got geek squad behind ya

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent ! Get this now!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, I watched YouTube to learn how to work it! I’m going to start a travel vlog!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this just in case. I’ve used there warranty with other items I’ve purchased from Best Buy and it was a easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection, you never know when you could need it. A little extra but saves headaches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my broken gimbal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan is the king of all protection plans. It’s the only protection plan I ever get saved me many times.

    I would recommend this to a friend