Customer Ratings & Reviews

if you don't have the squad to back you up, do you really have anything? Don't be a fool, you need this squad to protect you.

Saved me when the glass on my flip four wore out highly recommended insurance on anything you use daily that you invest a large amount of money on.

I recommend everyone to get the geek squad service. It helped so much when I needed help with my cracked screen. The Geek Squad service was on top of it, very professional and friendly. It is worth purchasing!!

Never had a question they could not find the answer to! Love the geek squad They don't make you feel dumb on anything you need to ask and , that is very important to a 77 year old. I never had a computer in school many years ago! I love the geek squad

Great service for my phones that we insured via Geek Squad service.

I have broken so many phones in my lifetime being super accident prone and also always seeming to buy phones that end up just randomly dying, having this protection plan has never once let me down! Not to mention it's saved me hundreds if not thousands in the process.

The protection plan is good, however. If you damage the phone you must pay a $200 deductible.

They are always there for repairs or replacements. Answers questions in a timely manner.

This works amazing for having phones and being as rough as I am in my working field. Would highly recommend. Will not have another phone without it,

The protection plans at BestBuy are simply the best! Do not buy any electronics without the protection plan. They offer a good response, easy to make a claim and workout to be satisfied. In fact, I prefer to buy an equipment in BestBuy just of the protection plan.

I have geek service on all my equipment. It is worth every penny! I have used it on my phone and my laptop! I highly recommend it!!! They are great!

I recommend this 100%. My phone fell and the screen cracked, I take it to the squad over there they gave me the full refund of the phone (store credit) plus the remainder of my unused protection. Great job BestBuy

This is necessary for piece of mind when buying my new phone. I believe that having this "insurance" will keep me at ease should something happen. Phones are not cheap.

Buying from Best buy is easy and always great deals and love the selection that they have. When you buy online and order ahead and can pick up later its even better

The phone is just fine, not mine blowing. The camera is very good, but the screen is too narrow

This warranty program is very good, I have used it several times and they have always responded quickly to change products. recommended to 100%

I have been a return customer of Best Buy for years now, and I love Having the geek squad protection plan. Over the years I have actually had to use it a couple of times,and I must say, It has been a True asset to my investments. I personally recommend it, and prefer the 2 year plan.

Goog service........................................................................................................................................

Even if it is a lot of money, it is good to know that I can get a replacement for a good number of issues. But I would say it's only worthwhile on expensive items.

Geek squad coverage is awesome! When ever I have any technical problems with any product I get from Best Buy they will help me!!! Can live without it!!!