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Customer reviews

Rating 4.3 out of 5 stars with 2440 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,440 reviews
  • Rated 5 out of 5 stars

    Geek squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad coverage is awesome! When ever I have any technical problems with any product I get from Best Buy they will help me!!! Can live without it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its always nice to have on a phone just in case you make a mistake and it gets damaged

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maybe next time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked nice, didnt have a chance to use it since theres no NFC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s23

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really impressed with this phone, the night pictures are great. Kinda takes a but getting use to the volume buttons being on the same side as power button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusted Company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have a protection plan because Best Buy has covered the phone and fully reimbursed for the paid price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is the best and affordable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has made my life so much easier versus a company like Apple making me jump through hoops to get things fixed. This is very convenient and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They answered my question by phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service in colorado. They are a good team, very professional and the phone service very reliable. ;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my wife's phone and you can't go bad with a 2 year warranty, it covers loss, damage and other stuff and the price is reasonable, so if you think your phone is not going to be protected then this is your option to purchase the geek squad protection, I hope this helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service and will purchase it every time i need to. As soon as my subscription goes to end i will be renewing it immediately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it, but its nice know it is there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to pay 100$ but the guy didn't do it right so I got a new phone for free so overall good just better train your staff please

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squads the professional in electronics items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained to me why my tablet was slow and offered solutions. Since then my product is performing excellently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected Dead phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone died after falling down and screen breaking. There is a 100$ deductible. Cannot return old phone directly to store. Had to ship it. Geeksquad paid for shipping. Claim was paid out in bestbuy gift card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Annual Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with having the Geek Squad Protection for all of our electronic items purchased from Best Buy. When our computers experienced problems for Windows 10 updates The Geeks corrected the issues with no additional charges. A great team of computer techs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plan protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would suggest getting protection because son lost or broke phone multiple times and definitely saves you money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elsy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good..deals..replaced..again..this phone have..when..time.. ,jd

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is worth every penny. It is well worth it to pay this price to protect your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always reliable service. It's nice to know i have a back up plan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service till i have to try it first anyways phone is fixed in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone guru's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for those not technically inclined. They save me more I'd luke to admit

    I would recommend this to a friend