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Customer reviews

Rating 4.3 out of 5 stars with 2440 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,440 reviews
  • Rated 5 out of 5 stars

    Geek squad is very dependable and Smart!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fixed anything I've taken in to get repaired. It gives you discounts on extended warranties you purchase for other items. It covers every device I own in my house hold. Best investment I have ever made!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GEEK WITHOUT AN EXAMPLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet so can't say. Think is a tad too expensive however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was cheaper than phone insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cost less than what would typically cost to buy an insurance plan from Verizon or some other damage/accidental plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always great to have extra protection service. Glad I got it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geak squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek plan is great. If you need any help or anything goes wrong, just call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On my Samsung galaxy. It's reassuring to know it's covered by someone i trust!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were amazing and so very helpful!!! I definitely do not regret buying the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been excellent, no problems and has lived up to expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very helpful on the phone and it didn't take hours like other phone support businesses do just to talk to an agent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy , fast service , good attention , effective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    With geek squad protection you can never go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK SQUAD agents they are always ahead of the game. They have the best costumer service and they are always there to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phones Worked Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything worked great with no issues. Had a good description of the perks and looked forward to long use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope to not have to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use yet but if need be it’s there’s so happy I decided to get it. Since it’s for my son and you know the story

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for phone seems a little pricey but nee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is so helpful im so glad i got this protection that mallory suggested .also Mallory and hannah were great answering all questions and why its so important to have this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geekfreak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does outstanding work and are very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Fixes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always offered quick and precise solutions to any problems I've had and I can't imagine purchasing an electronic device without Geek Squad Protection. It's peace of mind that can be purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright to have but I they do charge for many things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked with me to fix issue and then returned my money when it was unfixable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad is the best...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a elite plus member and I'm speaking from experience,they're professional&very knowledgeable. I wouldn't buy anything without having Geeksquad coverage knowing what I can expect regarding they're first class service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I purchased the accidental protective service for my unlocked Google Pixel 4a. I fell off a dock at work, into the water and was able to get a (brand new) replacement phone for $85.

    I would recommend this to a friend