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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2442 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,442 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan was great and I get it on all my devices I purchase. When I had accidental damage I filed a claim and had a replacement within 3 days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great! Always helpful and very friendly. It's definitely worth it to purchase a Geek Squad protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents was very helpful and kind towards me. I love the costumer service they provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excited to have this service so that our phones can stay protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to get a protection plan on electronics that I purchase. Especially anything that I have on me daily. One drop could do some damage and it cushions my wallet in the long run.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Useful if you don't know what you're doing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to get this more often but not as much recently, I always been a person to do everything by myself just because I feel more comfortable and knowing what I can do, but it is great especially for Elder people just because they can't get in the stuff areas and they're always there to help, if you ever go inside the Best Buy building you might have a little weight if everyone else is using it that's the only CON that I really noticed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love I Watch everything in full screen!! Really recomended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use this yet. But so glad we got some protection should anything happen. Thanks for offering it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    2 year purchase plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year purchased plan I got at best buy has been used a few times and this plan is a must have especially on expensive devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use sound quality is amazing The battery could last a little longer . All in all a great phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Alright!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s in the works. Have not used Geek Squad yet. I am giving 5 stars based on the Geek Squad knowledge and care given when I asked them several questions about their service for certain items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright to have but I they do charge for many things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love extra protection, comes in handy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the extra protection & security of having the 2 yr geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance/Protection coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance/Protection for my BLU G9 Pro cellphone for 1-year warranty. Really good phone to have insurance/protection for. Keep up the good work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't get protection plans. However whenever I purchase something at best buy I get the geek squad protection plan. So easy to just walk into a best buy and they help you with no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't actually used the accidental protection warranty yet but friends and family advised based on great service in the past!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Now that is a smart idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with having a monthly plan cause if I break my device I know they have my back. The benifit as well if I decide to sell early I can cancel it anytime knowing I won't lose money in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phones Worked Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything worked great with no issues. Had a good description of the perks and looked forward to long use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were amazing and so very helpful!!! I definitely do not regret buying the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very geeky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they are knowledgeable about the products.

    I would recommend this to a friend
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