Customer Ratings & Reviews

Thank the Geek Squad, they've saved me plenty. Some items can be difficult to repair or replace but some are easy

Excellent service! All the staff is always available to help

Haven't had to use yet.but they did answer my questions quickly.

Glad to know best buy has me covered! Its outrageously expensive to get phone fixed. Peace of mind

Love my new cell phone it has a lot of great features and more memory space. And the tech at the store was amazing with helping me set up my phone. Awesome customer service.

Haven't actually used the accidental protection warranty yet but friends and family advised based on great service in the past!

Purchased geek squad protection on all my phones i buy and have used it more than once very easy and convenient

Great value fie extra protection. Always purchase this coverage. Only had to use once.

Excellent Experience with Greek Sqaud. I suggest you to especially protect your phone. Mark and Miguel give me Excellent service.

Great to have for any issues in the future and peace of mind as well.

Bedt Buy simplified my purchase, pick up was a breeze, and they helped me set everything up!

Nice knowing i have Geek Squad protection and agents are very proffesional

Yes I love it the times I have gone into Best Buy i have had great experiences definitely good customer service

Fantastic /5 stars Thank you ! All employees are great ! Always helping me regardless what it is! Clean store ! Geek squad / 5 stars Thank you

This is a product one buys and hopes to never use. But the 2-Year Protection Plan is a good addition to the manufacturer's warranty, which will not cover things like water damage or breakage.

Getting this is a lif saver, they always standby there commitment to give great value and products

Beats replacing phone, gives you peace of mind when using your phone actively.

I love the fact that these guys are in place. I had some queries about something and these guys made sure I was protected. Thanks to them I'm fully loaded with my device protection

Bought phone for my 9 year old nephew, glad I purchased the warranty as his phone screen cracked. Received great service.

Excellent and quick services! My computer wasn't working correctly in the middle of the pandemic, but they could fix it in no time.