Customer Ratings & Reviews

I always recommend extended warranty when it comes to all electronics and Geek Squad is awesome every time an issue pops up and it will unexpectedly.

Really great purchase for those cool have a lot of wear and tear with their daily Electronics. The theft protection addition to the plan is in my opinion the best feature that The Geek Squad offers

These guys are always so helpful. I appreciate that they were able to solve my problem and help get my phone replaced

I did use the geek Squad for my Motorola Edge phone. It was exchanged no issues. I was mailed the new phone within 2 days and sent back the broken phone.

They couldnt ffix my tv so they gave a me refund soni could purchase something else

I was charged over $200 on replacements for broken phones that were supposedly covered under the geek squad protection plan. The second time I went in, I waited over an hour despite making an appointment that I arrived on time for, only to be told that I had to come in the next day because the geek squad representative didn't enter the information correctly and couldn't correct the replacement that day. One of the employees that was helping me had to leave because his shift ended and he told me the replacement was free because the phone being replaced was less than 30 days from receipt, but the next employee told me that this was not possible. I got the sense that this was totally not worth it and that I could have just bought a new phone with the amount I spent on the protection plan and the replacements. The geek squad employees aren't able to repair the phone, all they can do is process replacements.

It is always good to have protection for your devices. You never know when something may happen to them.

We have used the Geek Squad for other issues in the past. Super polite and always helpful.

These guys help you when thing go wrong. Great to be able to buy this protection.

Happy to be covered, when getting a phone that is on you everyday, protection will be the last thing on your mind until it slips from your hands. Get protection!

Phone is decent little touchy to learn apps and remove them

I bought this protection on all my stuff that are expensive because I wanted protection from bestbuy since they are sometimes known to sell used product (disguised as brand new and unsealed)

Extra coverage is essential when spending big money on electronic equipment. It is a no brainer for sure!

Haven't had to use it but I feel good knowing I have it

This plan has saved me several times already. The Geek squad team is amazing and it's definitely worth it.

Used a couple times overall worth it. Cheaper than phone service insurance

Haven't needed to use service yet, but if something does happen I have coverage!

I haven't had to use this yet. It's good to know I have the protection in case I need it.

Good product customer service very helpful knowledgeable and courteous

Glad i bought this for 2 years! Love the peace and mind its protected! recommend this if your buying the Galaxy Z Flip 3! since you never know with these phones :)