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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2442 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,442 reviews
  • Rated 5 out of 5 stars

    Galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone i have ever gotten my wife she loves it, she can do alot of stuff with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good alternative to your cell phone providers plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I went with GeekSquad for the cell phone plan as T-Mobile was a lot more with the same value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it's weight in gold.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it. If you can afford this, get it because it can and will save you money when bad luck befalls your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that they offer a full coverage warranty for anything that may happen to this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a must! They are helpful, knowledgeable, & genuinely care about providing an experience that serves you, the customer. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Confused

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont remember odering or asking for this. Hope its part of the phone purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Geek Squad protection plan so I don't have to pay full price of a new one if I mess it up.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Yearly renewal

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Helpful, untill you forget to renew. Should have a optional email alert..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First month using protection plan. The geek squad associate I spoke to over the phone affirmed plan us good towards loss and screen crack as well. Makes me more comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd best after apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the only option if you buy from Best Buy. Unless you have a choice for apple care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They couldnt ffix my tv so they gave a me refund soni could purchase something else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we were buying the product agent suggested me the program which was very helpful to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good. I have not had a problem with the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I have not had a problem with the geek squad for this service. They have been a value to me since I have had the plan and renew each time this time..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to buy just incase something happens to your items you never know ,but it covers awesome no issue when using when you have too ,its a must buy trust me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the protection on expensive or electronic items. Things happen and with the protection plan you’re covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys help you when thing go wrong. Great to be able to buy this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really durable phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I've never had to use the warranty but I know as other warranties I have three key Squad that way stand behind their warranty and their product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤ geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best. If you brick it turn it in. They will mail you out another. Great if plaing with diff os or roms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Protection at an Affordable Cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the accidental or full protection plan to cover my Samsung 10e. Would never ever spend that kind of cash without the coverage. Thank you, Best Buy for having the insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassles with geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke my phone twice in one year. The agents helped me fix it right away each time, without any hassle.

    I would recommend this to a friend
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