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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2440 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,440 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protect me my son put my phone in is mouth them its stop working I called them for replacement I pay a fee then they sent me a new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get 24/7 coverage. Great protection plan. Hope to never need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product when you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when I need them. They make it simple and easy to make claim and get you a new item ASAP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient at getting my phone fixed and back to me .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service and fast. Always get the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grate service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that they are always ready to help. I've always gotten Geek squad for everything I've purchase and its come in handy. Grate work, definitely reccomend getting it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this warranty for my phone. Never had to use it so i can't comment on the Geek Squad experience.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Yearly renewal

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful, untill you forget to renew. Should have a optional email alert..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    goooooooooooooooooooooooosooooooooodddddddddddddddddd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hasn't let up down yet-besides the wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad makes having a phone affordable. We will always be insured!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always reliable and very satisfied withe the awesome service you geeks provide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a awesome phone and I like them. These phones are a gift and I gave them family members

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never used them yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can't say how good it is cause so far i never had to use them yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection plan for my phone. Haven't had to use it, thank goodness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought every time whenever i buy something frm best buy , its worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ever my phone breaks i get my problems solved quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geat Selection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love, love LOVE my Samsung S23 Ultra! The picture quality is insane!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warrantee for the new phone , a must have for your new investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy and geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great company excellent service. Experienced staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good service and peace of mind. this protects save our product from accidental damage and other problem.

    I would recommend this to a friend