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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2440 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,440 reviews
  • Rated 5 out of 5 stars

    Better than service provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer BB insurance plan over providers. If phone can't be repaired, they'll get you a new phone; not a "refurbished" like the carriers do. And it's cheaper

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Who's Got you Covered?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm covered with peace of mind for the oops and just in cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is a must.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not sleep well at night knowing that my new, not to mention, very expensive phone is not insured. I would have made my life extremely difficult.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a it's a great protection plan as Especially if I lose it or it gets stolen I can replace it with a brain knew New phone instead of refurnished phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uselful.. comes in handy. Would reccomend.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is good comes in handy with little kiddos in the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ph coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it especially if you've bought a flagship phone at up to $1K.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money on your investments and feel reassurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection, yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to get the geek squad protection for pretty much everything. You never know when you're going to need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is the best my phone cracked free replacement no questions asked

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a warranty. It is a good thing to have. Always a good idea to get the warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but with the. Codt. Of. Phones you nedd it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust me you’ll need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad for the win always there when I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OBTAINED THIS PLAN FOR MY NEW PHONE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOT THE 2 YEAR PLAN, VERY ECONOMICAL COMPAIRED TO MONTHLY PAYMENT PLAN. PHONE IS A BIG INVESTMENT AND ACCIDENTS CAN HAPPEN SO IT MADE SINCE TO PROTECT IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient service. Did not need it, just in case. Used it before with other products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it since my phone is being replace right now with a crack house and screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good phone for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing the quality and the smoothness of the phone is everything best purchase I made yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good plan to protect the phone. I'm satisfied and recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good I just wish my phone was covered if lost or s

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost and stolen protection is always a must when u have kids. My son is forev ever losing phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never needed to use it but since everything is expensive these days it's great to have ease of mind if anything goes wrong or needs to be fixed.

    I would recommend this to a friend