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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2440 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,440 reviews
  • Rated 5 out of 5 stars

    Geek squad fixed my broken phone screen and works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geeks squad, even though there name is lame, they tend to keep you in the game.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Awesome inexpensive and great cant recommend enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent moved all the data from old phone to my new phone. As usual bestbuy is best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Service for day-to-day maintenance and overall restoration of products.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Galaxy s23

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and service at Best Buy. We enjoyed every minute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small item warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased warranties on most of my Best Buy items, and they have never let me down. even minor things were addressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind! Love the 2 year complete Geek Squad Protection. Have purchased it multiple times for new Note phones, computers etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great value for protecting any purchase above 199.00. They provide lots of help when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    screen me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the ease of it going on and being able to operate my phone without even remembering it there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have for protection against anything that could damage your phone to stop it from working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Geek Squad for computer repair at local Best Buy. Professional, courteous. Switched to Total Care Support for money savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have if you ever need. Used a couple times for a new phone screen protector

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get Geek Squad protection or at the very least you should get total tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They always honor their plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no brainer for all of your Best Buy purchases that offer this plan. Better safe than sorry. Can’t have too much protection!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully never have to use this, but if I do, I have the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fully insured

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windsrful peace of mind remembering i got covered on this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it. However, it is worth protecting my investment. I am sure they will come through when you needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service desk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Service. I have nothing else to say about this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage door control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well this product does what it says, I haven't had any problems thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you normally have bad luck with electronics, you're better off getting insurance protection.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.