Customer Ratings & Reviews

Always get the protection on big purchases. Best Buy makes it simple to get things replaced and fixed.

I Always feel more secure when Geek Squad has my back. We have used their services a number of times and I won't purchase most electronics without the protection.

Looks like a good deal for me. No worries if TV breaks down. I will be covered.

A 5 year warranty is essential for tv models above $400. 1 or 2 problems, it will pay for itself. Don't have to mail it to the company, just take it to the closest Best Buy or have them work on it at your home, for large screen models. Wish they would refund half the cost of the warranty if there were no problems.

I love this product it’s absolutely wonderful it’s a great great product and we absolutely love it

Haven’t used yet hope I don’t have to! Appreciated the discounted price on installs and tv mounts. Look into this is if you are installing multiple items.

Haven’t used yet hope I don’t have to! Appreciated the discounted price on installs and tv mounts. Look into this is if you are installing multiple items.

The agent was able to remotely install the drivers for my printer on my pc. They were supposed to be installed with the original purchase, so kind of a net net zero.

I had chosen to take it home and hook my tvs up myself, I ran into some small issues setting up and they made good recommendations to help.... all good now so far so good I'll update if I need service on either tv.....

I had chosen to take it home and hook my tvs up myself, I ran into some small issues setting up and they made good recommendations to help.... all good now so far so good I'll update if I need service on either tv.....

I bought the Geek Squad service plan for my new Insignia 55" 4K Roku TV. Modern electronics don't seem to last as long as they used to (the TV that this one replaced was a Panasonic 32" that served me well for 15 years). Hope I won't have to use it, but I thought it was reasonable insurance.

I got this for my son and daughter-in-law because the tv in there house was going out but it was house warming gift.

The agents mounted my TVs and connected it all together. They were very polite and professional. And they did a superb job.

Good idea to purchase if your product is over 500 dollars / That is the rule I follow / Use your best judgement.

listen the geek squad are top notch..give them a try they can and will help you in anyway ... answer all your questions..thanks GS

Woooo I bought this because I had a toddler and let me just say I can’t always buy 700+$ tv’s every 3 months! Definitely comes in handy to have this service!!

Good tv. Just 1 mark on the bottom left of the screen that was their when I got it but other than that it's great.

Purchase brought peace of mind. Fingers crossed I won’t need it.

Not much to say other than the price of the extended warranty was what I would call fair. It would be nice if this covered 3 years over the 2 year it comes with but I'll take it, especially over the price of the 5 year warranty!

The service technician was very knowledgeable and help me with the issue with my TV and directed me on what I needed to do.