Customer Ratings & Reviews

My item stopped working, so I brought it in, said it’s defective, and got a replacement no questions asked. Cannot recommend enough.

So far i hav not had to use it but i got it incase i had to .

I always say buy this product to protect your family

Great product good quality worked well with older car unit... Doesn't have a volume button fyi...

Always great experience and never has any issue or product is good

Having a protection plan is great haven't needed to use it for my TV yet

Didn't have to use this because it was done right the 1st time

The 2-Year Geek Squad Product Replacement Plan is a total lifesaver. I bought it for a gadget I use every day, and when it suddenly stopped working, they made the replacement process super easy. No stress, no waiting around for repairs—just a quick swap. It’s honestly worth it for the peace of mind alone, especially if you’re prone to accidents like I am! For the cost, knowing you’re covered for two years if anything goes wrong is a no-brainer.

I bought a Uniden R3 a year and a half ago, and I vividly remember thinking "this won't break, it'll be in my car all day" but I got the plan just in case, because for a device that pricey the peace of mind is worth $40. At the time, I didn't know the speaker had a common issue where it just gives up after 1-2 years. Mine gave in 3 days ago. It's holiday season so I'm not going in quite yet to see if they'll honor the plan, but they should. The review will be adjusted accordingly once I bring the device in, but for now, the plan seems fairly worth it as I may have just saved myself $230. We shall see.

The agents installed my product quickly. They even notified me the original product purchased was not compatible and assisted with the return and getter the right product.

Geek squad service is one of the best values for the money with warranty and service.

Wouldnt buy with out a warranty just in case something goes wrong

Heard the alarm purchased at BestBuy was good for a long long time by competitors selling/installing vehicle alarms. Yet due to being unfamiliar with the alarm brand purchased, getting the extended warranty was a no brainier. It didn't cost much and equally important to me is if the alarm went South I wouldn't be left holding a worthless piece of junk when I couldn't afford to replace it down the road.

The service at Best buy was extremely professional, the technician Jamie was very knowledgeable, and made sure I was informed of how the remote keys worked. Jamie was very polite and did an exceptional job of installing it

My dash cam died and I got a refund with my geek squad protection.

Love the alarm they unstalled on my 2003 mjstangg gt. Keeps it safe and the remote start works awesome.

The Remote start works wonderful I absolutely love it

I got this for my wife's Infinity QX56. It's kinda cold this time of year and not having remote start just sucks. Item is perfect for what we needed it for and highly recommend.

This was for the install of a remote starter in my (now ex) girlfriend's 2016 Honda CRV. The Geek Squad installer did a very neat job in just over two hours while we had dinner. He saved me the PITA of doing it myself. He also spent a good ten minutes repeatedly explaining how it worked to my girlfriend, this long before there was any hint of a tip.

Definitely worth the buy. had my stuff replaced for free with no issues.