Customer Ratings & Reviews

i recently had to replace a tv after 2 years of use. The geek squad looked at it and it was not repairable. They gave me the money I spent on the TV as a store credit and I purchased another TV.

Have always had good service and response from Geek Squad warranties.

Terrific install Arrived on time, very professional Highly recommend

I have exchanged tjings that was damaged and lost. They honored the protection plan and i got a new replacement.

Good deal............. ..well worth the money..... ..

2 years for only $20! Such a great deal!! Have the worst luck with tvs, so glad we got the geek squad this time around!

Love the protection this is one of the main reasons i have the memebership

I decided to hold off purchasing larger, more expensive TV and wait for latest technology (4K, Curved TV, OLED) to evolve and prices drop. Based on that criteria Brandon from Best Buy pointed me to Samsung's top of line 1080p as less costly alternative, and am very happy with it. Only reason I didn't give a 5 rating, is the relatively poor speakers & sound (I later purchased a sound bar). Otherwise great picture, no motion refresh issues, along with excellent Best Buy sales and support.

Very responsive and helpful! They made this unfortunate experience of my television going down a great, stress free experience.

Hopefully it pays off. Sometimes it's a gamble and your stuff actually lasts as long as appliances and TV's use to last.

I have purchased 3 different TVs from Best Buy each with the protection one of my TVs had an issue within the first year I called Best Buy and they sent someone out immediately the tv could not be fixed so it was replaced. Any large purchase I make through Best Buy I will always purchase the geek squad protection it is a must have

I love Best Buy. I love their warranties. Their warranties are second I will always buy my new TV from this

I always get the protection plan a d the times I had to use it, no questions asked. My item was either repaired or replaced in a reasonable time frame.

I have had many warranties through many different retailers in the past, they have been a headache to deal with. Best Buy makes it super easy for any warranty repair.

Purchase this to make sure we were protected during our time of ownership.

Best product and services so far. I really enjoyed the service

Great product/service need for my new tv. I hope nothing gose wronge incase

Grateful I had it because I had to use it to replace a tv. They were very helpful in doing so even though they didn’t have the same tv they let me upgrade to a better tv which cost a little more but gave it to me for the price I paid on the other one

You can never go wrong with geek squad protection plan. My tv gave out after 3 years and I was issued a gift card with the value of the tv. Couldnt be more satisfied

Didn't buy the extra warranty on our last 75 inch television and it blew out after only 6 months of average use (on about 2-3 hrs a day, most days). So this time, we're prepared.