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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11960 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 288 Showing 5,741-5,760 of 11,960 reviews
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech suggested software for my new Chromebook. As I ordered online it wasn't clear what I needed in terms of additional programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pertection and great service they will help and repair any problems or issues you have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had geek squad protection in the past and they have provided superb service so I decided to get for my husband's new lenovo laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend getting a protection plan on anything expensive just in case something does go wrong. Geek squad is there to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is for the best to have coverage on your laptop in case anything goes bad or wrong with the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Had no damage to the laptop yet, but the service is quite low in price compared to others

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Probably good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's good... i bought it for if I'll need it. I felt with geek squad in the past and it was a good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always need to have protection on your equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will have extended protection if something goes wrong. I always buy it when I purchase electronics from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been renewing year after year for a reason. Offers excellent security and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I'm not displeased with the protection coverage. It's not a bad thing to back a purchase with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has the best warranty out there and i would recommend buying one on all large items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans can be expensive especially after you just spent a lot of money on your product but it's so worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the comfort knowing that this support system is in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always good to have additional protection, used 2 times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job assembling my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential protection for essential devices

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family has used the Squad for all our major electronics for over a decade. We have always been satisfied - and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    James

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The addition to the family computing has been satisfied with the addition of products from Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchases I’m hoping that it does. It’s job in the case something happens to my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but it’s good to have it because they always take care of you when you have any problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and Absolute Need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and Absolute Need. Bought a laptop for my middle schooler and needed this just in case she had an accident.

    I would recommend this to a friend
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