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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11960 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 289 Showing 5,761-5,780 of 11,960 reviews
  • Rated 5 out of 5 stars

    I would buy again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but the comfort I get from having it is worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great It's Great It's great It's Great It's great It's Great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped out with my tech issues and solved them failry quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good if u have kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For certain thing's love these! Def worth having for big things that can break ez or around kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great idea of Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always got extended warranty on all things i buy. Geek Squad make it so very easy if i have a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad fixed my daughter cracked computer screen in a timely matter.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Geek Squad accidental protection because mistakes happen and I know I'm covered just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection plans for larger purposes as they frequently pay for themselves when the product breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. This is a very good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your accidental protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but I'm sure it will come in handy if needed. Better to have it in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is enjoying her laptop. Got on a featured deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Here we go again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to buy another insurance for the one they replace since its a one time use only... They won't tell you that till you'll need a replacement ....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Will not properly fix your computer, will refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasted roughly 1 1/2 months of time shipping my laptop back and forth 3 times to their service center, only for them to manage to break it some way new every time, not the geeksquad workers fault domestically at the stores-but rather the people at the kentucky service center... Got my computer refunded but had to waste a whole lot of time and talk to a whole lot of people

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient, helpful and very important to have with any purchase of product!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Jeraldine. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is such a peace of mind to have protection on the stuff we use everyday!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad accidental squad protection. So many unknowns in our daily lives! gotta have this

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better than nothing for extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey, but necessary as electronics don't seem to last these days. I hate the make appointment thing. Shouldn't have to wait days to bring a broken product, then days for them to ship to repair, then days, and more days to hear anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is great and affordable. They will quickly diagnose and have you up and running in no time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GEAL SQUAD FIXED MY REPAIR ASAP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming computer. Highly recommend i love that it’s touchscreen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy that I did the 3 year warranty. If anything happens God forbid I know my computer is safe with them

    I would recommend this to a friend
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