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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11960 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 341 Showing 6,801-6,820 of 11,960 reviews
  • Rated 5 out of 5 stars

    Samsung laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for kids for school. Protection plan great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    R E C O M M E D E D I T! It gives you a discount when you get Apple care!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was bought for my grandson. It was damage somehow and fixed within a few weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent they fix and help anytime. I have used them and will continue to call them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this to protect my big purchases. Customer service is always great and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get this to be sure my new computer was protected for anything that might happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wouldn't buy a laptop without this protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy a laptop without this GeekSquad protection. Professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are helpful and courteous!! I always purchase the geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Allows for a safety measure just in case my computer needs maintenance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it yet for my macbook but ive had help with Geek Squad in the past and they are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a protection plan for my electronics. Geek squad is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my computer fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my computer and fixed it fast. All questions i had they answered diligently. Very sastify!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan to ensure the product sales rep throughly explained my plan and coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sold me a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added to my laptop and I think this will be the better idea for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are always very friendly and helpful to my needs

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are so professional. The young man that waited on me was very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for a Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed for any purchase of electronics over $300

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great purchase and the guy that help was realy good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection4us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with the service of Best Buy and the price and ease of use of this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been helpful with any issues that I’ve needed help with.

    I would recommend this to a friend
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