Customer Ratings & Reviews

I didn’t have to use this except for when I got my printer. They were very helpful

These team members are always willing to help with problems. Very much appreciated.

Geek squad great customer service!!!!!!!!!!!!!!!!!

wouldn't be without it - always there when needed with what is needed

Thank you for helping me out with any problems and questions I had! I love this service

Great customer service always. Never had an issue with their service.

Difficult to get on the phone to set appts with, or discuss laptop repair status or options. This is based on another laptop I have in repair now under extended warranty. It has been over a month to try to get this resolved. My son needed a laptop for school, I therefore purchased another laptop. I have been told if it is repairable they will fix, if not get a store credit; based on accidental damage coverage.

you know if i did not buy the warrent something would of broke

Haven't needed it, hope I don't. But it's nice to know it's there.

Overall a little pricey, I’ve used my geek squad warranty for a previous purchase and I was happy with the service. Hopefully won’t need to use it with this purchase however better safe than sorry.

Great addition for my new laptop. A must for every new computer.

i like the features, the weight also is not too heavy

Geek squad has saved me many times- wouldn't do without

Great service. Convenient and affordable. Very happy buyer.

Always there when I need them for a quick question or a very detailed issue.

This service always responds. Everybody should have protection for their equipments.

I just like the fact of having a protection plan for security purposes.

Geek squad is always the way to go for protecting your electronics.

This was a no-brainer for an expensive laptop. We were surprised at how little it cost.

I always purchase Geek Squad Protection Plan with expensive items at Best Buy.