Customer Ratings & Reviews

The best protection for all of my Best Buy purchases! Thanks Geek Squad!

Though I haven't used this service yet I feel good knowing the fact that the support I need is available and at a fair price.

Ever time I had something to stop working or break down from ever day use.i had no problems with return it and getting it replaced.

This protection plan put me at ease with the purchase I made.

It’s very good, I enjoy it, I love the security for real for real

Just always buy it because it's worth it every time. You will be blessed.

Knowing you have extra protection allows you to enjoy all of your products more freely

GOOD DEAL FOR THE MONEY.GOOD DEAL FOR THE MONEY.GOOL DEAL FOR THE MONEY.

Great customer service and very professional and best of all you save money on services.

Have Geek Squad coverage on a number of items. Have used it a number of times over the years. Definitely worth it!

YOU JUST CANT BEAT GEEK SQUADE SUPPORT ! THESE GUYS ARE ON TARGET , HELPFULL AND A REAL PLEASURE TO DEAL WITH !!!!

I purchased this when I purchased my laptop thinking I was covered if I needed assistance with anything. Boy was I wrong. I purchased dual screens to connect to the laptop and kept getting a "no power" message. I took the dual monitors and the laptop in to get assistance just to make sure it wasn't the laptop which I JUST purchased from them and was told I had to pay $40.00 for them to help me. Long story short, I was told that what I paid for only covered things such as the laptop not working, damaged etc. and even then, if it had to be sent out, it could take weeks to get it back. The technician still tried to help but his attitude said he didn't want to. Then he suggested that I purchase a power block with at least 40 watts, I purchased a power block at 60 watts and still have no resolution. I'm considering cancelling, it's just not worth it if I can't get simple assistance.

So far this warranty has not been needed. Ask me again in two more years!

I hope I can count on Geek Squad. I haven't used them since the purchase date.

My Accidental Geek Squad Protection has paid for itself via service and replacement. Well worth the investment.

Debated when I bought the new lap top. My 6yo decided to water the keyboard on accident. Repair is covered!

Like always it's a good idea to have protection on anything you purchase from Bestbuy.

I have renewed this plan several times as it covers all my laptops. The local Geek Squad people have been great.

Great product to purchase and would highly recommend it to anyone

Havent had the need to use this yet and i hope that we dont