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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11960 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 401 Showing 8,001-8,020 of 11,960 reviews
  • Rated 5 out of 5 stars

    Total Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase and have yet to lose but I think it is good to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always feel this is needed, we have a lot of tech in our fam

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like peace of mind. Everyday business this is a must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay Protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust Geek Squad with all my devices! This is a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great plan for protection. Also, they can be used for multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havent used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use my warranty thankfully but this was a smart affordable option.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    "Best Buy"... NOPE... "Worst Buy"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer would not power on, not even 1 month out of the box. Have the Extended Warranty, took it back to a "local" (not by my home) BB. They said they have to return it to ASUS, it should be 2-3 weeks. A MONTH later, get the computer back, no charger. Called ASUS. Literally told me, "someone will email you in 4 days". That is UNACCEPTABLE for a 3K laptop ALREADY in for warranty work. On the phone with BB, the FIRST rep tried to help, but she couldn't get the store on the line, AND they don't even sell a compatible charger. Transferred to 2nd rep, told me to do a 3 hour drive back to the store (me thinking: "Are you mad, lady"). Transferred to another rep, can't do anything to help. Transferred to a 4th rep, guy also can't compensate. I'll never buy another ASUS again, and to BB..., I was only buying from you for one and ONE reason alone (Reward Points), now that's not even worth it (after another SILLY issue with a Car Audio Install). You've lost a customer permanently. Just a bunch of BAD... All around..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had great luck when purchasing this addition. Best buy has been great if I had to use it. Always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta add Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to add this. Have used numerous times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use it yet but I am so glad there was an option for a warranty on such an investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have. I have a tendency to break computer screens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Services are great. Haven’t had an issue with geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for all purchases that applyes for it get the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and helpful for all your needs and resources and support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair price for two years of protection. Highly recommend having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust the squad for your tech & appliance needs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have coverage on many items & geek squad is our go to experts

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven’t use this yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m looking forwards to using this to my benefit. The product is said to help with most things that happen to your computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for very little money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the protection plan for my new net book. Nice coverage cheap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, love the geek squad Protection even if I never use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good. I don't have 46 characters to add. So take what you get.

    I would recommend this to a friend
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