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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11960 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 439 Showing 8,761-8,780 of 11,960 reviews
  • Rated 4 out of 5 stars

    Nice plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good protection plan. I never had to use it, but I’m glad I had a plan just to ease my mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended to purchase this with your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    idk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was okay they didn’t even help so yeah but it’s whatever

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good coverage for the value attached...have used it previously and would recommend same...its a wise move

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and quick service through the Geek Squad. Dependability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that I would recommend to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that I would recommend to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    work out great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we use this on something that broke and they replace it with not problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service and we love having piece of mind that we are covered.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Option for Fixing a Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is okay. They attempt to fix the problem and if they cannot after three tries, then they offer to replace the laptop with the exact same or one of equal value. It is possible that they will have to send the laptop off to be fixed if they cannot fix it in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved my ________

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter had her laptop for less that 2 weeks and broke the screen. So glad I had this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind with Geek Squad. Very easy to access too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents are knowledgeable, courteous and friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this on all products- especially portables and phones. You never know what may happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always honor their warranties without all the bs. Way to go best buys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always help me when I have a problem, never have let me down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF YOU DON'T GET THE PROTECTION YOU WILL DEFINITELY NEED IT. I HAVEN'T HAD TO USE THIS YET.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to have in case you need it for any issues that you may have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to have in case you need it for any issues that you may have

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good to have for any technical issues. I highly recommend it.

    I would recommend this to a friend
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