Customer Ratings & Reviews

We signed up for the protection just in case we will need it in the future for a college student.

Pretty decent protection program that covers the basics that you need.

This is the one and only protection program for all PC's.

i always have to get this protection plan. they come in handy

amazing having a warnety no worries free of charge if anything goes wrong

you got to have geek squad protection you never know love it

Money well spent, with as much as I use my laptop now ...

I dont have to worry about any issues with rhis warranty

This agent are good great timing and quick in fixing product.

BestBuy is the go to place to buy electronics. I always get the protection plans from BestBuy. Life happens and it is always nice to GS for those unfortunate electronic mishaps. BestBuy protection plans are worth the extra money. BUT GeekSquad failed me this time. I took my 6 month old chromebook in for a cracked screen. And the results were very unsatisfying. Easy to setup appointment and fast service vice taking it in. GS sent the chromebook out for repair. About 2 weeks later I received a call that the chrome back was back in the store. But the monitor/screen would not display anything. The GS team member stated he could only see when connected to an external display. I was given a choice to send it back again for repair or get a refund to purchase another Chromebook. The exact same Chromebook is now $200 more than when I purchased mine. So send back for repair again was really only choice. A other week later I get a call the Chromebook is back and ready to be picked up. The GS team member turns on the Chromebook and the display works, success. BUT I take it home give it to my daughter who uses it for school. She opens it and starts checking it out and then asks why her touch screen doesn't work anymore. What? And then she points out that the rubber pieces that sit on the table top are missing. The Chromebook was sent two times for repair. Now I have to take it back to the store, and see what they can do for me now. Luckily the school year is almost over, and she can stop borrowing a chromebook daily from the front office of her school.

Couldn’t live without it! Protection is a must have these days.

I hope we never need it, but for the price you can’t beat it!

Good stuff, if I need help with my laptop, I know they can help.

Awesome service! Feel better about making such a large purchase knowing we are protected.

Haven't used it yet but I'm glad I purchased it. Just in case.

Needed as a protection but cost is pricey but needed.

Love it we love the plan we always get Best Buys playing for the family

Cant out a price on peace of mind! Must purchase for students

If you can't fix it yourself, get this product! Peace of mind.

If you can't fix it yourself, get this product! Peace of mind.