The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 510 Showing 10,181-10,200 of 11,960 reviews
Rated 5 out of 5 stars
Great service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
very helpful. experienced associates.best customer service
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 4 out of 5 stars
Extra Protection
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Relief knowing I have a safety net if something goes wrong.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 5 out of 5 stars
piece of mind
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I know that Best Buy makes good on their protection plans
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 4 out of 5 stars
Let's see if work
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I just bought so I wish work when I needed, and after that I can see how work
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 5 out of 5 stars
Worth it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Is worth the piece of mind! If the battery goes, it would cover it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 4 out of 5 stars
Good deal
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is great for when the product you buy they refubish your item and they do a rgeat job. thanks !
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 5 out of 5 stars
A must have for every device
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This reviewer received promo considerations or sweepstakes entry for writing a review.
You need the Geek Squad! They can fix anything. Excellent service.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 4 out of 5 stars
Good & Needed service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Good & needed service for ease, peace of mind and the wallet.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 5 out of 5 stars
Love geeksquad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Since I am not very computer techie this is an absolute must for me
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 1 out of 5 stars
What they don't tell you...
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This reviewer received promo considerations or sweepstakes entry for writing a review.
What they don't tell you when you purchase the 3-year protection plan is that it takes on average 5 weeks (what the Geek Squad agent told me) to complete the repair. They have to ship the device out to their central repair processing center. When I think about it, I paid $320 for this service two years ago, which from a time value of money perspective is not that different from the amount I'd have to pay right now to a third-party repair business to replace my cracked laptop screen. The only difference is that the third-party repair guy would fix my laptop much faster than the 5 weeks offered by Geek Squad! This protection plan is worthless.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friend
Brand response from GeekSquadSupport
Posted .
Hi there. Thanks for connecting with us on this. I apologize for the misunderstanding. It's always frustrating when communication falls through. Generally, for most computers we ship out for repair, we expect them back within 10-14 days. That change depending on the severity of course. We'd be happy to answer any further questions you may have. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 if you need any assistance.
Rated 5 out of 5 stars
Must buy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this product. Easy set up and clear audio. Must buy!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 4 out of 5 stars
Geek Squad Membership
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Knowing I have the geek squad to call on for help brings peace of mind.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 4 out of 5 stars
warranty
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great warranty not much questions asked it gets replaced or repaired easy
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 5 out of 5 stars
great protection
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This reviewer received promo considerations or sweepstakes entry for writing a review.
great protection and pricing for service plan. highly recommend it
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 5 out of 5 stars
Love those geeks!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Those silly roustabouts realllllllly know how to save the day!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 5 out of 5 stars
Good accessories
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This lets me have an extra usb port on the laptop. Works well.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect
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This reviewer received promo considerations or sweepstakes entry for writing a review.
If anything goes wrong I know I can just call geek squad
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 4 out of 5 stars
Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Didn’t need to use Geek Squad. It is a good protection to have.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 4 out of 5 stars
Great service to have
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Yes you do pay for this service, but is a great relief knowing if anything goes wrong you are protected !!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 5 out of 5 stars
Protection
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great deal and worth the money. Would buy this again.
This review is from 3-Year Accidental Geek Squad Protection