Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 7786 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 7,786 reviews
  • Rated 5 out of 5 stars

    Geeks are not Freaks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no way I would NOT buy a extended Geek Squad warranty. I recently had an Amazon Echo Dot start acting stupid after its 3rd year with me. I took it back to Best Buy with the receipt (yes, I keep receipts and boxes), walked to the counter, explained what it was doing, the very helpful salesman pointed out what the new 5th generation model did, paid $10 more and I was out the door!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Poor worker experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy worker got this off shelf was supposed to be camera setup it was a add on camera it costed more because had to get a module 2 to run wifi through the workers to busy to get back to do nothing with other workers upfront doors to get me the right camera setup

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Camera warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having protection for my security camera makes me feel better about the money spent on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Four year product replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why take a risk, you can't beat a four year warranty on something as expensive as a TV. After purchasing a TV from a lesser reputable place and having it break down after six months and then refusing to replace it I went with the professionals and got the extended warranty just to make sure I never found myself purchasing another OLED TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want the best gaming router this is it. Its super fast excellent range and super easy to setup..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad all the way!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my self but i know if anything best bey has me covered with their warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to have peace of mind with a big purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new 55" TCL Google tv.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was a Black Friday Deal and i got the 4 yr protection for a very small fee.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Be smart and grab the protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not everything needs to be protected, but if it’s worth any value to you, and you want to make sure it can be fixed or replaced if it breaks down or malfunctions, get it protected. It’ll be worth it in the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better than amazon warranties

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great warranty, big advantage of Brick and mortar store is being able to walk in with item under warranty and walk out same day with a replacement item, Amazon warranties can't do that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for our cats, Geek Squad Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great, I’ve had a few of these from Amazon, but am glad to be able to buy this from Best Buy with a Geek Squad warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the warranty for it Don’t know whether it’s good or bad but

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a plus to have, especially if you play for long hours, you can mount your extra control to charge wile playing with the other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SIMPLE To Be SaFE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply Safe was easy to set up and install. The ability to set alarm remotely is very helpful. The cameras are good quality. It is easy to add components as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome delivery!! Guy's call ahead to inform me they are on the way to deliver my new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aweome warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad here to save your devices! Get it you guys totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love a 4 year geek squad warranty, great price and returning item is a breeze if it is no longer working as intended. most items don't need to be returned, but it gives me peace of mind for larger purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always helps out when you need thwm the most!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great warrenty for 4 years, thank you very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance 21 #3

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust in the reliability of this product that no boubt to acquire every time

    I would recommend this to a friend