Customer Ratings & Reviews

Having the added Geek Squad protection makes life easier knowing that if something goes wrong or breaks with my Fire TV Stick, Geek Squad will have it back working like new in no time. It saves you time and is very affordable. Just take it to your nearest Geek Squad location, and thats it. You dont have to mail anything or wait days to get your device back. Same day is the best way.

Very simple product to use,definitely if you dont own a smart tv this makes the best out of it. Can sync anything on my iphone to the tv with sharp images.

I got the protection plan because I spent next to nothing on a Roku (thanks to gift cards and a sale), but with Best Buy only doing 14 returns, I felt it might be best to hedge my bets with a protection plan in case something goes wrong. So far, I haven't had to use it yet, but if something happens, I'm covered. Also, the fact that the plan covers one replacement remote is nice too.

Is well worth it! Replaced an item I had an issue with after a couple of years, so happy it works again! Thanks again!

Love being able to block unwanted calls. My dad loves the bigger keys for dailing

Great, just what i need to protect my investment.

Best Buy is the best. They provide quality customer service.

Great protection is your stuff breaks! A Must have!

Just in case you need a little more help excellent workers

Did not mount or do anything regarding putting up my fire stick

Service was scheduled timely and the installation was good

I bought this initially just to watch TV. But this box and the other TV converter box should REALLY be sold as the NEW WAY to record over the air TV since you can't buy a VCR anymore. I started doing this just using a 16 GB thumb drive that works fine. You can also get a USB hard drive they are dirt cheap too. And it's EASIER to use than a VCR. The only BAD part is reading the screen when you try use the menu to delete files and such. They are kind of tiny. But it's easy to figure out. Hey BEST BUY I would suggest your sales people try sell these as add-ons for cord cutters like me. I was figuring how was going to record a show I was going to miss. And the solution was this little black box from Mediasonic. I don't even think Mediasonic realizes this!

Luckily haven't needed it yet but $10 for 4 years is a good price for a device that has a somewhat high malfunction rate

My time limit wasnt long enough. Every thing started failing after expiration date. Five years would be better.

They help me every time I needed it. The Geek Squad made each problem easy to fix

This Geek Squad plan is awesome they are all very professional and have great knowledge on all technology.

I haven't had a need to use the Geek Squad, but it's good to know that if I have a problem with my device I have the assurance knowing that they will be there to assist me.

The team was very professional and arrived on time

Good investment to protect your assets, easy quick and fast when you have to use it

The young man who installed this product was very polite and very knowledgeable about the job