Customer Ratings & Reviews

I have not had to utilize geek squad's service to their full extent, but the few interactions I have had when I needed them were pleasant and very helpful.

awesome people working for bestbuy, cool, laid back folks.

Best buy service plan was so good they took are linksys router back and got us something that works so much better spend the 40bucks it is worth it

Geek squad always highly recommended for all your purchases!! They cover all your needs whether advice, repairs, replacements etc!!! They are awesome!!! Worth your money to protect and extend the life of your products with real professionals to care for you!!!

Great router with a long range! I run multiple bands for all my electronic devices.

I always get Geek Squad. I don't always have to use it, but when I have it's been a great purchase and well worth the money and sense of security. Good people who know what they are doing and the process if really easy.

Never fails. Seriously! I really like getting these plans. I purchase them most of the time I make a purchase because they work and BestBuy doesn’t play with my emotions.

I had eero devices for 2 years and the wires became worn out. I was able to take it in and get a full replacement for the whole unit. Amazing warranty!

Bought for our eero wifi extender, always good to have. Just incase needs replaced. Made sure we bought one this time!! bc we bought an orbi and within 6 mos and a week already had to be replaced we did not have an extended warranty just their manufacturer warranty of 6 mos.

I purchased Geek Squad insurance consistently throughout the years and it has always paid for itself, the agents are also very professional. When I buy very expensive electronic products it really gives you peace of mind having Geek Squad on your side.

The plan makes any warranty claims simple. Just bring back the item, and get a replacement or one of comparable value. Easy peasy. This is a must have for electronics like routers.

Geek squad came out to look at modem making sure it wasn’t anything I hooked up wrong well it was a bad modem and they gave me a free complimentary call was I surprised all I could say was thanks I was so happy then I got the geek squad sevice for sure

They change my item great customer service can’t complain about it

I usually don't go for extended warranties, but on certain items, it is nice to know you are covered if anything goes wrong. I've had this on other items I've purchased and it has saved me a lot of hassle.

This warranty is an excellent service what else is there to say. Whenever I need my products covered it’s well worth paying the extra money knowing that my devices will be taken care of in the event of a technical failure or issue.

Geek squad always up to the task and gives me a sense of comfort knowing my items are always protected!

I was excited to get this product protection for my new router. Now i feel super secure that if something goes wrong the geek squad has my back!! I surely hope nothing goes wrong but I know there will be help as soon as something arises!!!!!

Totally recommend getting geek squad for your electronics. Have been so happy with the service when I had to use it. Gave me peace of mind

BY PURCHASING MY 4 YEAR GEEK SQUAD PRODUCT REPLACEMENT I DONT HAVE TO WORRY ABOT DEALING WITH THE MANUFACTURE IF A PRODUCT GOES WRONG JUST GO BACK TO THE BEST BUY STORE AND THEY WILL HANDLE THE PROBLEM.

The price and assurance was a no brainer to purchase this along with the product