Customer Ratings & Reviews

Excellent Picture, Sound and Easy Set Up. What is great about Denon is that if by heat it shuts down to protect itself, just unplugged it for 10 seconds, plug it back in and turn it on and continue the party o movie

I love it use it all the time and my friends come over and use it

Honestly, very happy. I learned my lesson a couple of years ago when I purchased a tv. It started having issues a few months after purchase. Geek squad found that it couldn't be repaired and without question replaced it. I found this on headphones to be great when they stopped working in one ear. Simply replaced them. I won't do without Geek Squad protection.

[Employee of bestbuy] Perfect for anyone who needs this item, which is everyone.

Why hassle when the Geek Squad can handle the issues to save all of us the time & the frustration of sitting on hold & explaining the problems & then having to ship the item we purchased back. I much prefer having Best Buy’s Geek Squad dealing with all the necessary steps having the peace of mind knowing everything will be done right & in a timely manner. That’s what they promise. That’s why I purchased the extra protections.

I was looking for a nice sleek quality record player to add to my existing sound system. I am very impressed with the sound and the quality of this product. I will be purchasing a Tv soon with Insignia!

I currently can't give an honest review on this protection plan because the product that is being covered works just fine. I will say that Geek Squad always takes care of me whenever I have any issues.

Geek Squad protection has worked well for me. I've had the Total Tech Support for my computers for far too many years to remember now. I also have Geek Squad protection on my two 65 inch Sony & Samsung TVs. The 5-year protection offers a comforting level of security. Occasionally, I buy their protection on other items: the latest my Sonos One SL speakers.

Having some concerns was told if i would have any probs in the future with my speakers sounding blown or popped that i can come and get a new product? This is what i was told by 1 employee the other 1 said they would have to send it out for them to look at it and it takes few weeks! Idk but hopefully i dont have to ever experience and issues with my product then again this is why warranty exists and for certain products its a must have like anything audio related in my opinion cus they can easily pop or get blown

Always nice knowing that you have a team on your side to help you at all times!

Every product that I purchase from Best Buy I also get the geek squad. I have never had a hassle returnind defective stuff. They just tell me to go get a new product and also ask if I want to add warranty to the new one and of course I do.

This should be an mid entry level AVR, but it exceeds that level in my opinion. The use of the multicast app helps the system with it's ease of use. It delivers a powerful sound with a punch and includes the latest technology such as ATMOS, to make your moving watching experience a delightful one.

[Employee of bestbuy] The geek squad protection is amazing I couldn’t ask for a better warranty program. I was having an issue with a tv and the manufacturer was giving me the runaround the geek squad said not to worry and fixed it quickly

Having protection for your equipment is the easiest and best way to go with electronics

Why take your chances when you can have a comprehensivewarranty?

I love the service. I had a system that went bad and the service was great, I didnt have any problems having this product replaced. The customer service was awesome. I was in and out in 10 minutes great service and I am happy that I purchased this service. Finally, keep up the great work you are doing. Awesome!!!!!!!!!!!!.

To preface, I've owned Onkyo, Yamaha, and Sony A/V receivers in the past. My most recent A/V receiver before this one was also an Onkyo, which I loved. This upgraded version is just a pure improvement over the last. The sound is clean and crisp, with more than enough punch when really cranked up. But even at lower volumes, no details are left out. Only not 5 stars because the built in Wifi receiver seems pretty poor range wise, its in an open air enclosure, and struggles to maintain wireless signal in a room that no other device struggles with at all.

[Employee of bestbuy] Excellent feeling of protection and feeling of security.

Always great to have the peace of mind of having Geek Squad protection should any issues arise. Have used numerous times in the past for various issues and always taken care of with no problems.

I normally don't buy extended warranties but this seemed fair to extend the warranty on my turntable.