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Customer reviews

Rating 4.5 out of 5 stars with 3917 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 3,917 reviews
  • Rated 5 out of 5 stars

    Fridge issues resolved with one phone call.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a fridge delivered and after they left, I realized the water wasn't filling the pitcher in the fridge and that the control panel didn't work. it was just stuck. I went through all the error options in the book, then called Samsung and the phone number Samsung lists... "is no longer in service" lol! Lovely. it's in their manuals and online. ANNNYWAY... the Geek Squad coverage was my next move and they were very helpful. Problem solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered our new fridge/were amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad delivered our new Samsung Bespoke refrigerator on 2/9/24 and they were really courteous and arrived within the time window we were given. Super happy with the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty for out of the box Bosch refo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an out of box Bosch refrigerator at an excellent price. So I saved so much money that I decided to buy a five year warranty through Geek Squad. Peace of mind knowing that they have my back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad & Best Buy team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love BEST BUY, and their whole Geek Squad team! They instilled are TV and tv bracket mount. They also delivered and set up our new fridge. We have been members for over 6 years. If you can’t get a Best Buy credit card, they have another option, called the progressive leasing. It is great, I have used them 3 times. They are awesome too! This is how we were able to buy what we needed for our new home. We just moved to Moreno Valley and all of this was set up all in one day!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The optional extended warranty is a great buy. Immediately it saved me $100.00 already from the sale price I was getting plus I was getting the added coverage. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dacor 4 door refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my Dacor Refrigerator. Yamil who delivered the ref was very helpful & knowledgeable. He is also very patient to explain everything with regards to my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure your investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a refrigerator at an excellent price. So I decided to buy a five year warranty through Geek Squad and have a Peace of mind knowing that they have my back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very polite, very knowledgeable, i would recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always protect our investment by purchasing an extended warranty and add a Peace of mind knowing that my money is secured by their warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grateful for the 3 year warranty. Don't think I'll need it, but it brings peace of mind. The Geek Squad is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for a fridge and its a mist have when being a parent lol , accident’s do and will happen, great to know its protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have paid for this as it should cover what you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new fridge super quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is super knowledgeable and made everything super easy and straight forward. Super friendly and reliable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the only fridges that gives you the side doors on the fridge and 2 drawers for the freezer in a 33 inch width instead of the standard 35” width. The fridge and freezer have worked out flawlessly and we are extremely happy with he way it has performed. To boot, it is definitely a sleek contemporary looking fridge. For the price, you cannot beat the value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size and space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this fridge! It’s big enough inside to fit so much! But doesn’t seem so bulky on the outside. Easy to clean and keep fingerprints off. It’s always so shiny and like a mirror! AND I’ve had it for two years! Also love how the water dispenses from the inside so that kids are not messing with it and it stays clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard Geek Squad Protection is the best option when you buy a electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridgeetor! My family love Dizayn! Amazing work! No problem with any issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator for travel trailer!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful and knowledgeable, knew exactly what refrigerator to choose!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service was to quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents made an excellent work with the installation of my washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sometimes things happen. They supposed to show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator the first time and it went out. It was covered by American homeshield at the time but we went back to Best Buy and purchased the same refrigerator. Thank you, Best Buy.

    I would recommend this to a friend