Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1239 Showing 24,761-24,780 of 38,693 reviews
  • Rated 5 out of 5 stars

    Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were prompt and efficient could not have been any nicer or efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Supreme customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very helpful and extremely knowledgeable about making sure the mount was secured to my satisfaction. Bery patient as well. Their main concern was accuracy and making sure i was completely satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and wall Mount install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job of installing the TV and Mount. Also connected TV to internet and tested features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, they knew what they were doing, quick and excellent customer service .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professional and did a fantastic installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Friendly Frank Fendal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a big screen removed and a new one installed. The service was fast and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has Great People

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has great people and they do a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really know their stuff and extremely friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for hanging my TV so promptly !!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciated the extra information on my recent purchases and advice when I decide to upgrade some of my home electronics. Customer service in my home was EXCEPTIONAL !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a 65 inch TV and decided to have it mounted on my wall. Geek Squad did a fantastic job and even hid the cable box and mounting the TV. Could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jenny747

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Time, courteous, informative, helpful! What more can you ask for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my speakers and surround soun

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I were so very happy with the service we received what a GREAT experience this was. customer service has not died with this Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giy came and installed everything top motch. He was super friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with the tv great for movies and my ps5 the color the details in it its just amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My beautifull Samsung TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely Love my new tv is perfect and the guys in the store are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service. Piece of mind. Best Buy has really good after sales service Amazing gadget to use!! Love every moment of it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv/mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad, was great and mounted the tv at the right angel. They consulted me first before mounting and suggested a certain height. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean was great. He adjusted the tv mount and explained the best way to maneuver it. He communicated well coordinating the appointment which was much appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were extremely competent, friendly and on-time. Did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a TV for my brother as a house warming gift and qualified for a free mounting with purchase of a 75 in TV. Mounting crew came out and was fast, friendly and knowledgeable. Thank you.

    I would recommend this to a friend
Sponsored