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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1736 Showing 34,701-34,720 of 38,693 reviews
  • Rated 4 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're happy with the TV mounting & the Geek squad guys that did the job were professional, prompt & perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    #Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad du a great job mounting our new Sony 77” on our wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Hanging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the work they did hanging my 55” tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it installed by Geek Squad. Tilts enough, and it’s sturdy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent space for TV to be mounted on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the TV mounted higher for better viewing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men who came to the house were efficient and polite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my 75" tv and it looks great over my fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great. TV is is is is is is is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd time got job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 2 times for them to mount because paper work written wrong not very friendly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were very efficient on hanging of the tv on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Was fast and efficient and very helpful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad issues installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 4 separate appointments to get to the right installer who could install my outdoor TV. He was excellent and we worked through the install with the right solution. The first ones were time constrained so they just left and the next one canceled and following one left 15 minutes after they arrived saying they did not know how to find the studs. After numerous calls and being promised a gift card when it was completed the last installer and I figured out how to locate the studs and install the mount. Still no gift card....

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Phil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with good quality and easy to use. Very reliable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need another Installation date scheduled for March

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service was not completed today, TV has not been installed/mounted. Installer was unable to install on mount, have ordered another mount , cables and converters that he said are needed. I need to schedule another installation date for Monday, March 7. Please schedule.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any “expensive” purchase always insure it for your own sanity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as usual they did a great job in particular Amando

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up went perfect for this TV..we all really love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t centered properly. The sound bar wasn’t connected/ attached

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Still waiting on TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the delays, I will never use Geek Squad or shop at Best Buy again. I scheduled a TV install appointment for my senior mother to help her get a new TV installed. At the first appointment, the techs said she needed a different wall mount unit. No problem, returned one, ordered the one they wanted, made a follow-up appointment. Today was the install appointment date. After waiting for 2+ weeks, they hung a missed you sticker on our door and left. No call. No knock. They just left. I called the local store to see what happened and they hung up on me after I expressed my irritation in waiting just to have them leave with no attempt to contact me. All they would do is offer to reschedule again. This time a month out. Use anyone other than Geek Squad and you’ll be better off.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job putting up TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our GEEK Squad folks were friendly, professional and courteous

    I would recommend this to a friend
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