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Roxy78 Posted
After 2 weeks of owning the device it now will not power on!!!! I've been told nothing can be done and to call it a loss, so I'm very dissatisfied!!
Posted
Dear Roxy,
We are sorry you are having power trouble with your Acer recertified Chromebook. These products have a 90-day warranty against hardware defects. If you are within your warranty period please contact PlanetROI who provides warranty service and support for the recertified products. Contact information should be included in box with the product. They will be happy to provide assistance with your recertified Acer and offer repair if it is needed. Here is their contact information in case you need:
844.433.8476
Service@AcerRecertified.com
Best regards,
Acer America