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Customer reviews

Rating 1 out of 5 stars with 1 review

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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  • Rated 1 out of 5 stars

    Lousy purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 weeks of owning the device it now will not power on!!!! I've been told nothing can be done and to call it a loss, so I'm very dissatisfied!!

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Roxy,
      We are sorry you are having power trouble with your Acer recertified Chromebook. These products have a 90-day warranty against hardware defects. If you are within your warranty period please contact PlanetROI who provides warranty service and support for the recertified products. Contact information should be included in box with the product. They will be happy to provide assistance with your recertified Acer and offer repair if it is needed. Here is their contact information in case you need:
      844.433.8476
      [email protected]
      Best regards,
      Acer America acer

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