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Customer reviews

Rating 2.7 out of 5 stars with 10 reviews

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40%
would recommend
to a friend

Customers are saying

Customers highly value Photoshop for its professional-grade photo editing capabilities and extensive creative tools. However, some customers express dissatisfaction with the subscription-based pricing model, feeling that it limits the accessibility and affordability of the software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-10 of 10 reviews
  • Rated 2 out of 5 stars

    angry customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't buy it this is a subscription meaning: after a year you have to buy it aging Adobe will not honor one time buy this item, Bestbuy saids it is one time buy, Adobe saids is not. I had the worst week to get my money back do to they "Bestbuy & Adobe" are NOT on the same page. Crapy for Adobe not honoring this product as one time buying? Now wonder why people pirate copies, I was glad to spend the money until then.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Photo what?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a ridiculous offer. Once I learned that Adobe doesn' t allow customers to just get Photoshop or any one software license...you have to get bundles...Photography bindle or the Design bundle. No one at tbe store knew what to do with the purchase anyway...I had to cancel because there was no way to retrieve it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Photoshop problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up cancelling this item because it's a rental and not a disc... Adobe's issue However, BB needs to insure this info is on the page.... I also cancelled becaues no one could help me get it downloaded.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PhotoShop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Easy to use and works great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Perpetual License

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a perpetual license. Have to choose an annual Adobe plan.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Adobe Photo Shop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very complicated-long learning curve but that's why I bought it. Want to LEARN how to do artwork with photos and videos. Highly recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I won’t buy again, no help from Best Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order the wrong version I need the app for my iPad, I have lost out on the money spent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product, works way better than any freeware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always loved photoshop but i only ever used photoshop cs4 and this is way way better, definitely worth the upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting ready for college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this version of photoshop to get his feet wet in regards to learning how to use photoshop

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    One year subscription, Adobe and Microsft are joke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is nothing bad against Best Buy. This is against Adobe, Microsoft and everyone leeching money from us for subscriptions rather than being able to own the software straight out. This is a one year subscription! Sure photoshop is neat but the cost of one year is probably more than I would pay to own it. This is why pirating is a thing.

    No, I would not recommend this to a friend
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