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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 144 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the Sprout for its ease of use, compact size, and ability to grow fresh herbs quickly. They appreciate that it is a great gift idea and are pleased with the price. However, some customers find the light to be too bright.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 144 reviews
  • Pros mentioned:
    Plant growth

    Rated 3 out of 5 stars

    not recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not giving 20 stars because one of the seed never grown, it’s been 3 weeks since I set them, the dill and basil are ok but the parsley is not

    No, I would not recommend this to a friend
    • Brand response from AeroGrow
      Posted .

      We are sorry that your seed pod didn't germinate as expected. Remember we do have a 21-day germination guarantee where we replace any seed pods if they don't sprout. Please email our customer service team for a replacement and helpful germination tips.

  • Rated 4 out of 5 stars

    Still waiting for results

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bright grow light, basil sprouted after a week and is now about an inch high. The other two developed is still waiting to sprout, though there are lot of mold growth in the capsules.

    I would recommend this to a friend
    • Brand response from AeroGrow
      Posted .

      I am sorry you are experiencing an issue with your Seed Pods. Sometimes people notice a white fuzz developing on the top of their grow sponges. This is likely a beneficial fungi, and is, in fact, a sign of healthy, organic, biological activity. It does not harm your plants, prevent germination, or in any way impact the quality or edibility of your plants.

      The beneficial fungi will soon disappear from view as your AeroGarden plants outcompete it for light, nutrients, and water. However, if a seed pod ever fails to germinate after 21 days, please contact us for a replacement order.

      Some people just don't like the look of it, so here are a few things you can do to get rid of it:
      Remove the bio-dome and don't replace it. The increased airflow should reduce growth of the fungi.
      Scrape off the mold with your fingertip or Q-tip. Be careful of your tiny seedling!

      Please reach out to our Customer Service Team on the Aerogarden website with any further questions or concerns.

  • Rated 5 out of 5 stars

    Great herb grower for winter.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on Black Friday and have already produced a ton of herbs. Very nice, especially for this time of year. Looks nice in my kitchen too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Indoor Herb Garden!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two versions of this product; this smaller one for herbs and a 6 pod version for tomatoes. They work just as described!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORKS GREAT!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my son who lives in an apartment. He really loves it! Great way to get fresh herbs year round!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to setup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to program timer but once you get it going it worked well

    No, I would not recommend this to a friend
    • Brand response from AeroGrow
      Posted .

      We are sorry to hear that you had difficulty setting up your Sprout. Our Consumer Service team can be reached at 937-915-2583 if you ever need assistance.

  • Rated 5 out of 5 stars

    Great for Basil

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works fantastic for growing basil indoors. The light is extremely bright so it's important to find somewhere remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grow herbs in my kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just opened this yesterday, so nothing will happen right off. But I am super excited to have garden fresh herbs to cook with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice hobby

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The small garden n was a nice way for my wife to get back into growing herbs and ingredients. Led a bit too bright though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small garden

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was skeptical about it, but after three weeks I am really happy about my purchase and I have my own small garden.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it except for not being able to find a replacement cover for the water reservoir.

    I would recommend this to a friend
    • Brand response from AeroGrow
      Posted .

      We are so sorry to hear you've had a negative experience. Please contact our customer service department, so we may make this right for you. You may contact us Monday through Friday from 9 am to 4 pm MST, by calling 937-915-2583. As well, we have Live Chats available Monday through Friday from 9 am to 4 pm. Look for the Blue Live Chat icon on the right-hand side of our web pages, and click that to contact a representative. We're looking forward to hearing from you!

  • Rated 4 out of 5 stars

    aerogarden

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good overall very happy with it, just wish it would extend some more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Aero garden

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed, it’s not growing as advertised. PODS not good.

    No, I would not recommend this to a friend
    • Brand response from AeroGrow
      Posted .

      We are sorry that your seed pod didn't germinate as expected. Remember, we do have a 21-day germination guarantee where we replace any seed pods if they don't sprout. Please email our customer service team for a replacement and helpful germination tips.

  • Rated 5 out of 5 stars

    great veggie grower!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really works and lets you grow veggies at home. Highly recommended for everybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Daughter Loves This.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter for Christmas and she loves this for sure. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect on a kitchen counter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fifth Aerogarden, working beautifully, though one pod seems to be a dud.

    I would recommend this to a friend
    • Brand response from AeroGrow
      Posted .

      We are sorry that your seed pod didn't germinate as expected. Remember, we do have a 21-day germination guarantee where we replace any seed pods if they don't sprout. Please email our customer service team for a replacement and helpful germination tips.

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great herbs year round. A little small to try and grow tomatoes or anything else in.

    I would recommend this to a friend
  • Cons mentioned:
    Pump

    Rated 2 out of 5 stars

    Weak pump, not enough air flow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pump hardly runs after short use, plants all stalled and fell to the mold. Havent had a single sprout yet after re-podding. Only way this unit would work right is with a water stone from a fishtank shoved through the "resevoir attachment slot".

    No, I would not recommend this to a friend
    • Brand response from AeroGrow
      Posted .

      We are so sorry to hear you've had a negative experience. Please contact our customer service department on the Aerogarden website, so we can make this right for you.

  • Rated 5 out of 5 stars

    Healthy indoor gardening

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Healthy indoor herb garden. Small and convenient. Energy efficient and cost efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Say sprouts in a week. Big enough to harvest in 2 to 3 weeks.

    I would recommend this to a friend
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