Customer Ratings & Reviews
- Model:
- SG 800B
- SKU:
- 11300582
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Bad battery I assume
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this year and it worked great the first 2 times. Now the battery won’t charge. I can’t get any support from the manufacturer. I’d buy a new battery if I could find one. It’s supposedly covered under warranty, but I can’t get Aiper to email me back.
No, I would not recommend this to a friendBrand response from AIPER
Posted .Thanks for your feedback. We are very sorry for the unpleasant experience with cordless robotic pool cleaner SG 800B. To further make sure what caused the cleaner failure, please do the troubleshooting steps below to fix the issue: 1. Plug the charger into the power socket. The charger shows a fixed green light, indicating that the charger is normal; 2. Make sure the device is turned off; 3. Connect the charger to the device. The device will beep and the corresponding blue lamp will light up; 4. If the device is connected to the charger and cannot charge normally, check whether the charging port is corroded or otherwise abnormal. If it still cannot charge, please let me know, and we will offer you a solution according to our warranty policy. We appreciate your support and cooperation in providing details with us via email at [email protected]. We understand that timely and effective support is crucial, and we are committed to resolving any issues you may encounter promptly.
A complete money waist
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it June of last year, it worked great the 3 or 4 time that i used, i just opened my pool again last week and it works fine but now the robot isn’t starting up! Don’t know what happened to it but it is crazy that this stopped working within the 6th use!
No, I would not recommend this to a friendBrand response from AIPER
Posted .Thanks for your feedback. We are very sorry for the unpleasant experience with cordless robotic pool cleaner SG 800B. To further make sure what caused the cleaner failure, please do the troubleshooting steps below to fix the issue: 1. Please charge the device for at least three hours and check the indicator light status；2. If the device still does not turn on, it may be faulty. We would like to resolve this issue according to our warranty policy. We appreciate your support and cooperation in providing details with us via email at [email protected]. We understand that timely and effective support is crucial, and we are committed to resolving any issues you may encounter promptly.
Works Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. This will be my second one. Gets the job done. You just have to make sure that the charge port gets enough time to dry and that you keep it clean before each use.
I would recommend this to a friendPool cleaners
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used 3 times and won’t charge anymore going to return to store
I would recommend this to a friendBrand response from AIPER
Posted .We are very sorry for the unpleasant experience. If you encounter any unforeseen quality issues with the cordless robotic pool cleaner SG 800B, please feel free to contact our customer support via email at [email protected]. We are always ready to assist you.
Works very good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love not having to vac the botton of the pool. Thanks!
I would recommend this to a friendPool vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work like it should fair price quick shipping the wife is pool maintenance and she seems to like it
I would recommend this to a friendPool robot cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! One problem is the plastic safety latch snapped off. Called Best Buy service representatives and the issue was resolved immediately,
I would recommend this to a friendI do not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for this product when I purchased it. Unfortunately I am on my second unit in less than two months and it has stopped working like the first one. It took almost 3 weeks to receive my original order and after using it 4 to 5 times (the first week), the power button stopped working. I went through a warranty exchange and receive a new unit, I use it twice and have the same result, power button failure. Because of the shipping delay and the time it took for the warranty exchange, I am no longer eligible to return the unit to Best Buy. Two products in less than as many months and both have failed. If you do purchase, I hope you have better luck than me.
No, I would not recommend this to a friendAiper.....not good at all!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We used our Aiper pool vacuum one time and tried the second time and it won't turn on. My wife has been going back and forth with the company, and hopefully they ship us another on before the summer is over, and hopefully the one that we bought was just a lemon!!!
No, I would not recommend this to a friendBrand response from AIPER
Posted .Thanks for your feedback. We are very sorry for the unpleasant experience with cordless robotic pool cleaner SG 800B. To further make sure what caused the cleaner failure, please do the troubleshooting steps below to fix the issue: 1. Please charge the device for at least three hours and check the indicator light status；2. If the device still does not turn on, it may be faulty. We would like to resolve this issue according to our warranty policy. We appreciate your support and cooperation in providing details with us via email at [email protected]. Thanks for your feedback. We are very sorry for the unpleasant experience with cordless robotic pool cleaner SG 800B. To further make sure what caused the cleaner failure, please do the troubleshooting steps below to fix the issue: 1. Please charge the device for at least three hours and check the indicator light status；2. If the device still does not turn on, it may be faulty. We would like to resolve this issue according to our warranty policy. We appreciate your support and cooperation in providing details with us via email at [email protected].
Works great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Only took 3 different rounds to clean a GUNKY pool. I'm not exaggerating. It was REALLY bad
I would recommend this to a friendBought A Second One!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it enough i bought a second one & gave to my dad for Father'sDay. It's great for my above ground pool that i hate to clean.
I would recommend this to a friendMakes life easier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gamechanger for above ground pools, saves a lot of time. Quick charging and easy clean up
I would recommend this to a friend10/10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment ever totally recommend if u have an above ground pool and need a good vacuum! 10/10 recommend
I would recommend this to a friendTime saver
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful quick long lasting charge leaves the pool clean.
I would recommend this to a friendClean pool
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice purchase. Quick charge and keeps my pool clean
I would recommend this to a friendaiper vacuume
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.horrible, I've owned this not even 30 days and it doesn't work. Can't return it because best buys return window is over. waste of money
No, I would not recommend this to a friendClean pool bad charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, a great little gadget, no cords, awesome cleaner if it only would charged, Only problem. It didn’t last 90 days now it’s down and I’m without a cleaner and no refund available after two weeks.
No, I would not recommend this to a friendWaste of time and money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of time and money. Runs across pool really fast just stirring up a cloud then dead stops and doesn’t move. Ordered it on May 6 but not returnable and it’s only June 3rd not even 30 days.
No, I would not recommend this to a friendBrand response from AIPER
Posted .We are very sorry for the unpleasant experience with SG 800B. To further make sure what caused the cleaner failure, please do the troubleshooting steps below to fix the issue: 1. Please confirm whether the device is fully charged before use, and check the indicator light after restarting; 2. Please confirm that whether there are uneven areas such as wrinkles/bumps in the pool, and whether the pool is too dirty. If so, please kindly know that the above problem will increase the motor power during the operation of the device and reduce the battery life. Please use the machine multiple times to clean the pool when it is fully charged; 3. If the indicator light works properly, but the battery life is still short, it may be a malfunction. But don't worry, we will do our best to support you. We appreciate your support and cooperation in providing details with us via email at [email protected].
Pool mop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super cool design drop in and let it go goes forward and reverse
I would recommend this to a friendAvoid seagull 800b
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only worked a handful of time over having it for only a month and a half. Full charge, power button doesn’t work anymore.. unable to return.. $200 down the drain
No, I would not recommend this to a friendBrand response from AIPER
Posted .Thanks for your feedback. We are very sorry for the unpleasant experience with cordless robotic pool cleaner SG 800B. To further make sure what caused the cleaner failure, please do the troubleshooting steps below to fix the issue: 1. Please charge the device for at least three hours and check the indicator light status；2. If the device still does not turn on, it may be faulty. We would like to resolve this issue according to our warranty policy. We appreciate your support and cooperation in providing details with us via email at [email protected].
