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Customer reviews

Rating 4.3 out of 5 stars with 27 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention how comfortable this chair is. They describe it as stylish and easy to put together.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 27 reviews
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price is a good chair i like it . Been using it everyday

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Daniel, Your loyalty means the world to us, and we're sincerely grateful for your continued support. Thank you for sharing your positive experience! We eagerly anticipate the opportunity to work with you again. Best regards, Customer Care (TJ)

  • Rated 1 out of 5 stars

    Horrible Customer Service - missing assembly piece

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this chair on 11/30 and attempted to assemble on 12/1. Started off well but had to stop when I got to the back cushion because the package was missing a screw. I attempted to call the Ubique Group customer service. First person I spoke to on Friday explained it a set of screws would be sent ASAP and asked me to answer the survey. I left very positive reviews because I was impressed with what I thought was quality customer service. Fast forward, 12/7 a week later I have not received the screw. I called again and apparantly the case was assigned to another representative who has not addressed it. No help....but again, a request to answer a survey. I send an email expressing that this chair is more than halfway assembled cluttering my living room...no answer. I saved a few bucks but in retrospect, I should have bought another steelcase chair. Way easier to assemble and I'm sure they value their customers (potential repeat customers). ***Btw, this is my first review ever...the fact that it got to the point that I would take time to review a product to warn others is very telling.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      We appreciate you taking time to review our products. Our goal is to have quality products and apologize if you did not find this to be the case. We are happy to do what we can to make things right for you. Please contact our Customer Service team at 1-800-BEST-BUY so a representative may assist you in getting this addressed with the manufacturer. Thank you and have a great day! Customer Care (TJ)

  • Pros mentioned:
    Comfort, Quality

    Rated 5 out of 5 stars

    Nice chair for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put together. The base is very solid. The faux leather is very nice and the chair is comfortable.

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      We're thrilled to hear that assembling the chair was easy and that you're pleased with its solid base and comfortable faux leather! If you have any further feedback or questions, feel free to reach out. Enjoy your comfy new chair! Customer Care (TJ)

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfy chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my husband, and he absolutely loves the comfort of this chair. He has a very bad back and this chair allows him to sit and relax for hours watching t.v. Or working on the computer. He also likes the warmth on his back :)

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Thank you for your feedback. Customer Care (TJ)

  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    A good replacement for my computer chair which bro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality leather blend. Only downside it was a bit more plastic parts than I anticipated but I guess that makes this chair lightweight

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    quality chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sturdy and comfortable. fairly easy assembly. reasonably priced with the sales discount.

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime. All the best, Customer Care (TJ)

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    I love my Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been really enjoying my chair. It’s comfy and very durable. I’m very happy with my purchase. Thank you Best Buy for a fast and easy delivery of my chair. :)

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      We’re so happy to hear you had a great experience, Kayleigh. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Customer Care (TJ)

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the chair in thanksgiving shopping and its really great one, very soft and durable

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      We're so excited to hear that you're still loving your chair! It's fantastic to know that it's a cozy and reliable addition to your space. If you ever want to chat more about your chair or have any questions, just reach out. We're here to make sure you keep smiling! Customer Care (TJ)

  • Best Buy Employee

    Rated 4 out of 5 stars

    Easy to assemble chair

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair is okay, not very comfortable. Was a breeze to assemble.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Gavyn, thank you for taking the time to leave feedback on the Carolyn executive office chair. We are pleased that you found assembly so simple. While comfort is subjective and varies from person to person, we thank you for your perspective. Thank you for your time and recommendation. Customer Care (TJ)

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for Christmas. He likes it. So far so good. Hope it lasts.

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime. All the best, Customer Care (TJ)

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Work Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and works perfect in our home office.

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Thank you for your feedback.

  • Rated 5 out of 5 stars

    Amazing Office Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing chair! My daughter loves it and it looks exactly like the photo.

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime, and your dauther! All the best, Customer Care (TJ)

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very comfy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfy and sturdy bought this for my wife’s office and she absolutely loves it..

    I would recommend this to a friend
    • Brand response from Kara - Product Support
      Posted .

      Hey! Thanks for the 5-Star review and feedback. It's always a good thing when the gift is loved by the recipient. And who wouldn't love this chair! Anyway glad to have you as a satisfied customer! Reach out to us any time. Customer Care (TJ) FlashPS

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent chair, very comfortable, very easy to assemble.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable relaxing easy to put together great price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dissatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess this chair is not for everyone. I bought it a month ago thinking the seat would be comfortable enough, but it's not. I have lower back problems and this chair has no support for my back. Also, the seat after sitting for an hour, I feel the hard part of the seat, since it was made without additional foam. Also, it does not recline a bit, the truth is that I am super disappointed and I am going to return it. I need to buy another chair and after hours of looking for other chairs I finally found one. I'll cross my fingers hoping the next chair I order will be to my satisfaction.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      When our customers are disappointed, we are too. I'm sorry that this item did not meet your comfort needs. Comfort is subjective and based on the opinion of the user, however we certainly appreciate and value your feedback and we are happy to help you with return or exchange. Have a great week! Customer Care (TJ)

  • Pros mentioned:
    Comfort, Quality

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built chair. Looks good plus is reallycomfy!!

    I would recommend this to a friend
    • Brand response from Kara - Product Support
      Posted .

      Dear Snoopy! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Customer Care (TJ) FlashPS

  • Rated 4 out of 5 stars

    office chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable-ease of use-easy to put together. great choice!

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hello! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Customer Care (TJ)

  • Rated 5 out of 5 stars

    Call mp chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. ……………………………………………………………………………….,,..,,,

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Victoria, wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime. All the best, Customer Care (TJ)

  • Rated 5 out of 5 stars

    Good chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality for the price and very comfortable

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Thanks Alex, we are honored that you are so highly recommending the Flash Furniture brand. We are proud to bring you these great products and appreciate you letting everyone know about your experience. Have an amazing day! Customer Care (TJ)

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