For the price is a good chair i like it . Been using it everyday

I received this chair on 11/30 and attempted to assemble on 12/1. Started off well but had to stop when I got to the back cushion because the package was missing a screw. I attempted to call the Ubique Group customer service. First person I spoke to on Friday explained it a set of screws would be sent ASAP and asked me to answer the survey. I left very positive reviews because I was impressed with what I thought was quality customer service. Fast forward, 12/7 a week later I have not received the screw. I called again and apparantly the case was assigned to another representative who has not addressed it. No help....but again, a request to answer a survey. I send an email expressing that this chair is more than halfway assembled cluttering my living room...no answer. I saved a few bucks but in retrospect, I should have bought another steelcase chair. Way easier to assemble and I'm sure they value their customers (potential repeat customers). ***Btw, this is my first review ever...the fact that it got to the point that I would take time to review a product to warn others is very telling.

Comfortable and easy to assemble. Seat could be a little wider.

Easy to put together. The base is very solid. The faux leather is very nice and the chair is comfortable.

Bought it for my husband, and he absolutely loves the comfort of this chair. He has a very bad back and this chair allows him to sit and relax for hours watching t.v. Or working on the computer. He also likes the warmth on his back :)