Customer Ratings & Reviews
- Model:
- AWAUR12-7115WHT-PUS
- SKU:
- 6479039
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Aurora R12's performance in gaming and everyday use, citing its ability to handle various games without issues. However, some customers have expressed concerns regarding the system's cooling capabilities, reporting issues such as thermal throttling and inadequate heat dissipation. The cooling system's effectiveness is a point of contention among users. Several users found the cooling to be subpar compared to expectations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Awesome Gaming PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plays any game I want to play without pc related issues (not counting what happens with game issues) great pc
I would recommend this to a friend Its a good machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. If you change out vfc the sata drive for a bigger one you will lose out on some functionality of the machine. That 250 gb ssd is not enough space for the price it cost. So be ready to spend a few more hundreds to get it up to speed. Ram, hdd, ssd, mouse and keyboard. The specific ram is not sold in many places 3400 and 3466mhz best buy does not sell...at least here. So amazon n dell will cost 200-450+ for 1 or 2 sticks. But overall its good
I would recommend this to a friend- Pros mentioned:Processor speed
Alienware R12 Gaming Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast processing, light is a nice feature, able to connect 2 monitors
I would recommend this to a friend Hurry up
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice easy to play and download I recommend this to play
I would recommend this to a friendGaming pc
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good gaming pc returned because of work and didn’t use it great pc with good price I miss it.
I would recommend this to a friendProduxt
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit was easy to learn and it was easy to use.
I would recommend this to a friendNice gaming and sturdy desktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The desktop was very nice but I had to returned it because the computer was keeping disconnecting.
No, I would not recommend this to a friendGood but expensive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for its intended purpose. Just a bit expensive and takes a lot of space on the desk. Alienware lives up to the hype. Son loves it
I would recommend this to a friend- Pros mentioned:Processor speedCons mentioned:Cooling
Parts are solid, cooling makes it not worth it.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I definitely don’t recommend this PC. While the processor and CPU put in it are great and run games extremely smoothly, the cooling system in this PC is practically useless. I found my PC running almost 90° C while idling at some points. Definitely a poor design on Dell’s part.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi Miller,
We appreciate your valued feedback. We sincerely apologize for overheating issues you are having with your Alienware Aurora R12. I have provided a list of possible resolutions to this problem. Along with a link to the full article and a video.
*Make sure the system is in a well ventilated area
*Use laptops on flat surfaces to improve airflow. Hard table tops are recommended and avoid using any type of cloth or any other soft material under the laptop
*For desktop systems make sure there is enough clearance around the system to allow the air to flow. If the system is in an enclosure try to move it to a more ventilated area for testing
*Check that the air vents are clean and that there is nothing obstructing them. See General Maintenance For Maintaining Your Dell Computer for instructions on how to clean your system
*Update your system BIOS to the latest available in Dell Support Site
Full article: https://dell.to/3ua9rAv
Video: https://bit.ly/3EOr8uv
If you still experience this problem after you have finished troubleshooting your system, please reach out to our support team here: 1-800-624-9896.
Should you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Ashley@Dell
- Pros mentioned:Performance
Great computer average daily use and gaming.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for average daily use and gaming. I bought this to share with my son. We both use it and love it. This is my third Alienware purchase.
I would recommend this to a friend - Cons mentioned:Cooling
Everything and more
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's everything that I wanted, however i would say that cooling can be an issue. But it can be resolved easily with new upgrades.
I would recommend this to a friend - Pros mentioned:Performance
My first desktop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice desktop computer for every day use and of course gaming! And I really like the design.
I would recommend this to a friend - Pros mentioned:Performance
Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it! Has everything ya want, plus handles our games great no issue
I would recommend this to a friend Grandson approved
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product so far, item was a gift for my grandson and he loves it.
I would recommend this to a friend- Pros mentioned:Processor speed
Fast Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really fast computer. Downloads are instant. Costly though
I would recommend this to a friend - Pros mentioned:Performance
Gamer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great for gaming one of the best out there
I would recommend this to a friend - Pros mentioned:Performance
Love
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this! 2 oh my kids have them and they are great
I would recommend this to a friend Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, overall. Everything works just fine, but the driver of GPU really need to be upgraded.
I would recommend this to a friendHappy Gamer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son Loves this PC. It is Awesome!! Streaming is very fast!
I would recommend this to a friend- Cons mentioned:Cooling
Profits over Quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The absolutely worst build. Dell went cheap on motherboard set up which is why they went with the intel chipset. I had thermal throttling right from the start. Didn’t get everything figured out until day 31 which I was then unable to return. This single handily is the reason I will never buy another Alienware product.
No, I would not recommend this to a friend
